Donut allows you to run more sophisticated pairings, rather than just making random intros. You can use Donut's advanced features to launch cross-team introductions, mentorship programs, and more!

Read on to learn more about how it works and find answers to FAQs below.

How It Works:

In the Donut Dashboard, click “Pairing” in the left nav. Select a pairing channel (or create a new one). In advanced settings, you’ll now be able to choose your pairing type. Options will include “Pairing with Anyone” (our regular randomized pairings as they are today), and “Pair Across Groups.”

To Pair Across Groups, simply choose what category you’d like to pair and define your groups. Some common category examples include department, mentors & mentees, or office location. Once you define your groups, every new user who joins the pairing channel will be prompted to select a group via buttons right in Slack, and Donut will pair them with users who select a different group.

Frequently Asked Questions

Can I choose pairing group size with the Pair Across Groups option?

No. With this setting, the size of your pairing groups are determined based on the number of people in each category. For example, if you have en equal number of people that select sales and engineering, Donut would make 1:1 pairs. But if you had twice as many sales people as engineers, Donut would make trios with 2 sales teammates and 1 engineer.

What plans include this feature?

This feature is included with all paid plans. However, if you are on a monthly Premium plan please note that users in pairing channels with this new feature enabled do count toward your monthly active Donut users for billing purposes. Any existing (or future) pairing channel(s) that do not use this feature will still be included at no additional cost. This feature is included with annual Enterprise plans at no additional cost.

Want to get started now? Log in to the dashboard and set up categories before your next pairing round to try it out.

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