# Donut Help Center

> Whether you're looking for quick answers, detailed guides, or want to chat with our support team, you've come to the right place.

## Donut for Slack

- [Donut's Admin Homepage](https://help.donut.ai/en/articles/9977435-donut-s-admin-homepage.md): A centralized view of important Donut metrics, news and actionable tasks to help ensure you have key insights into your Donut programs.
- [Donut Profiles](https://help.donut.ai/en/articles/11723146-donut-profiles.md): Profiles surface career highlights, interests, and fun facts to support better Intros, making team connections feel more meaningful.
- [Donut Badges](https://help.donut.ai/en/articles/12754151-donut-badges.md): Learn how Donut Badges help teams celebrate milestones and recognize participation across Intros, Watercooler, Celebrations, Shoutouts, and Profiles—all displayed in each teammate’s Donut Profile.
- [Donut Shoutouts: Getting Started](https://help.donut.ai/en/articles/11368218-donut-shoutouts-getting-started.md): Donut Shoutouts makes it easy to recognize teammates in Slack. This guide covers setup, management, and what to expect once it’s live.
- [Donut Shoutouts: Launch Playbook](https://help.donut.ai/en/articles/11368530-donut-shoutouts-launch-playbook.md): This step-by-step guide helps you introduce Donut Shoutouts to your team, get early adoption, and drive lasting engagement.
- [Donut Shoutouts: Points Best Practices](https://help.donut.ai/en/articles/11368486-donut-shoutouts-points-best-practices.md): Points are the fuel behind your Shoutouts program. Here’s how to make them meaningful, fair, and sustainable.
- [How to Use the Shoutouts & Points Leaderboard](https://help.donut.ai/en/articles/12021224-how-to-use-the-shoutouts-points-leaderboard.md): A quick guide for Shoutouts admins on accessing and using the leaderboard to track activity, celebrate participation, and manage visibility.
- [How to Use the Shoutouts Fulfillment Tab](https://help.donut.ai/en/articles/12021900-how-to-use-the-shoutouts-fulfillment-tab.md): View and manage all Shoutouts reward redemptions in one place.
- [Shoutouts: Manage points, Allowances, and Disabling Users](https://help.donut.ai/en/articles/12052020-shoutouts-manage-points-allowances-and-disabling-users.md): The People Page gives admins an overview of how recognition points are shared across the team and allows setting custom point allowances.
- [Donut Rewards Store: Gift Card FAQs](https://help.donut.ai/en/articles/12258302-donut-rewards-store-gift-card-faqs.md)
- [Migrating from HeyTaco to Donut Shoutouts](https://help.donut.ai/en/articles/12430332-migrating-from-heytaco-to-donut-shoutouts.md): This guide provides a comprehensive, step-by-step plan for exporting your HeyTaco data, setting up Donut, and communicating the change to your team.
- [How to Send a Private Shoutout](https://help.donut.ai/en/articles/13162514-how-to-send-a-private-shoutout.md): Learn how to send recognition points privately to one or more teammates using Donut Shoutouts.
- [Shoutouts: Core Values](https://help.donut.ai/en/articles/13162968-shoutouts-core-values.md): Reinforce your company’s core values by tying recognition to the behaviors that matter most, right in Slack.
- [How to Send a Shoutout](https://help.donut.ai/en/articles/13381959-how-to-send-a-shoutout.md): How to recognize teammates in Slack using Donut Shoutouts.
- [Bonus Events](https://help.donut.ai/en/articles/13649215-bonus-events.md): Celebrate special occasions like promotions with one-time recognition points from the Donut dashboard. Use reusable templates, notify recipients in Slack, and let them redeem points in the Rewards ...
- [Earning Automatic Points for Badges](https://help.donut.ai/en/articles/13795099-earning-automatic-points-for-badges.md): Automatically award points when teammates earn badges for key engagement milestones in Donut. Admins can choose which badges award points and set the point value for each badge.
- [Tips for Testing Donut Shoutouts](https://help.donut.ai/en/articles/13836058-tips-for-testing-donut-shoutouts.md): Some teams like to run a quick test before announcing Shoutouts more broadly. These steps can help you keep testing contained and aligned with how you want Shoutouts to show up in Slack.
- [Milestone Points](https://help.donut.ai/en/articles/15307397-milestone-points.md): Learn how to automatically recognize your team's work anniversaries and birthdays with recognition points.
- [Donut's Default Conversation Starters](https://help.donut.ai/en/articles/3739551-donut-s-default-conversation-starters.md): View a list of the default conversation starter questions we include when you activate the feature.
- [How to View and Use Feedback for Your Donut Intros](https://help.donut.ai/en/articles/10513604-how-to-view-and-use-feedback-for-your-donut-intros.md): Use feedback from your Donut Intros to gain insights, improve connections, and enhance team engagement.
- [Earning Automatic Points for Intros](https://help.donut.ai/en/articles/12677466-earning-automatic-points-for-intros.md): Learn how teammates earn Donut Points automatically for participating in Intros, and how admins can manage or customize those settings.
- [Match Working Hours for Intros](https://help.donut.ai/en/articles/15520425-match-working-hours-for-intros.md): For global teams, Match Working Hours gives admins more control over Intros pairings by only matching teammates who share at least one hour of working time overlap.
- [Ready-made Templates](https://help.donut.ai/en/articles/4280637-ready-made-templates.md): Want to start a new Donut channel or update an existing channel, but need a little help? We'll show you how to quickly utilize Templates!
- [How to Launch Donut Intros Successfully](https://help.donut.ai/en/articles/4211738-how-to-launch-donut-intros-successfully.md): Here are best practices for making Intros a success
- [How To: Introduce People Within the Same Group or Category](https://help.donut.ai/en/articles/5669765-how-to-introduce-people-within-the-same-group-or-category.md): Learn how to use Donut's "Within-group" feature to introduce people from the same region, department, or interests.
- [How to Find and Use Donut's Home Tab](https://help.donut.ai/en/articles/4952834-how-to-find-and-use-donut-s-home-tab.md): Manage your Donut experience right from Slack using Donut's Home Tab.
- [How to Set Up a Donut Intros Channel](https://help.donut.ai/en/articles/5478468-how-to-set-up-a-donut-intros-channel.md): Looking to set up a Donut Channel for your team's Slack workspace? We'll show you how to get started.
- [Intro Types](https://help.donut.ai/en/articles/3024637-intro-types.md): Learn about the different ways you can intro people up with Donut
- [Adding Donut to private channels](https://help.donut.ai/en/articles/2165085-adding-donut-to-private-channels.md): How to set up and edit Donut intros in a private Slack channel
- [How to Use Donut's Outlook Calendar Integration for Your Channel](https://help.donut.ai/en/articles/4468586-how-to-use-donut-s-outlook-calendar-integration-for-your-channel.md): Donut's Outlook Calendar integration makes it easy for your team to schedule Donut meetings with one another.
- [How To Use Shortcuts with Donut](https://help.donut.ai/en/articles/3959568-how-to-use-shortcuts-with-donut.md): Browse Donut channels, view your intros, and more right in Slack.
- [Automatically invite new teammates to join your Donut channel](https://help.donut.ai/en/articles/3512705-automatically-invite-new-teammates-to-join-your-donut-channel.md): Use Donut's welcome feature to welcome all new users of your Slack workspace and invite them to your Donut channel\(s\).
- [How To: Run a Lottery with Donut Intros](https://help.donut.ai/en/articles/3075362-how-to-run-a-lottery-with-donut-intros.md): Learn how Donut's "Lottery" feature allows you to introduce one lucky group or pair each round.
- [How To: Introduce People Across Different Groups with Donut](https://help.donut.ai/en/articles/2992613-how-to-introduce-people-across-different-groups-with-donut.md): Learn how to use Donut's "Cross-group" feature to introduce people from different groups, departments, or office locations
- [How to: Send a Compliment Through Donut](https://help.donut.ai/en/articles/3444554-how-to-send-a-compliment-through-donut.md): Learn more about how Donut Compliments work and when your teammate will receive the compliments you send them.
- [Donut Conversation Starters](https://help.donut.ai/en/articles/3440857-donut-conversation-starters.md): Learn more about Donut's Conversation Starters for your Intros.
- [Icebreaker Questions for Donut Intros](https://help.donut.ai/en/articles/2403958-icebreaker-questions-for-donut-intros.md): Explore our curated list of icebreaker questions to effortlessly spark conversations during Intros.
- [How to Use Donut's Google Calendar Integration for your Channel](https://help.donut.ai/en/articles/3511128-how-to-use-donut-s-google-calendar-integration-for-your-channel.md): Donut's Google Calendar integration makes it easy for your team to schedule Donut meetings with one another.
- [Use Donut to run a selfie contest for your Intro channel](https://help.donut.ai/en/articles/3512785-use-donut-to-run-a-selfie-contest-for-your-intro-channel.md): Boost team participation with a Selfie Contest! Submit photos, vote for your favorites, and let Donut pick a winner automatically.
- [How to Resume Intros Early](https://help.donut.ai/en/articles/9976475-how-to-resume-intros-early.md): We've got you covered with steps to resume Intros after snoozing or opting out.
- [Help teammates get to know each other with Donut's "Favorite Things" feature](https://help.donut.ai/en/articles/5445859-help-teammates-get-to-know-each-other-with-donut-s-favorite-things-feature.md): Learn how to utilize Favorite Things for a more personalized get-to-know-your-teammates experience.
- [How to Install and use the Donut Icebreakers app for Zoom](https://help.donut.ai/en/articles/6720661-how-to-install-and-use-the-donut-icebreakers-app-for-zoom.md): Keep your conversations fresh with engaging icebreaker prompts using the Donut Icebreakers app for Zoom!
- [Keep Remote Employees Connected with Donut](https://help.donut.ai/en/articles/3784015-keep-remote-employees-connected-with-donut.md): Learn how Donut can help remote employees build camaraderie and stay connected
- [Setting up Google Meet and Microsoft Teams video for your Donut channels](https://help.donut.ai/en/articles/5159621-setting-up-google-meet-and-microsoft-teams-video-for-your-donut-channels.md): Learn how to turn on Google Meet or Microsoft Teams video as the default option for your team's Donut meetings.
- [Using Zoom for remote Donut meetings](https://help.donut.ai/en/articles/3991243-using-zoom-for-remote-donut-meetings.md): Learn how to use Donut's Zoom integration to easily host and join remote Donut meetings with your teammates.
- [Remote-friendly and custom Intro messages](https://help.donut.ai/en/articles/3812325-remote-friendly-and-custom-intro-messages.md): Learn how to turn on our pre-built Intro message for remote teams to set expectations on how to have successful virtual Donut meetings.
- [Daily Donuts](https://help.donut.ai/en/articles/3812058-daily-donuts.md): Learn how to introduce people on your team multiple times per week.
- [Using Donut to Connect Interns](https://help.donut.ai/en/articles/683400-using-donut-to-connect-interns.md): Add value to your intern program by having Donut connect them with others at your company
- [How To: Set Up Post-All-Hands Breakout Meetings](https://help.donut.ai/en/articles/3558448-how-to-set-up-post-all-hands-breakout-meetings.md): Introduce colleagues for breakout sessions after all-hands meetings \(and set it up in 10 minutes or less\).
- [How to use Donut's Program Hub to view & edit the status of Donut channel members](https://help.donut.ai/en/articles/5042943-how-to-use-donut-s-program-hub-to-view-edit-the-status-of-donut-channel-members.md): Learn more on how to use our Program Hub to see who was matched, who met, who didn't, and why certain people were excluded.
- [How to view and edit Donut channel ownership and access](https://help.donut.ai/en/articles/4959134-how-to-view-and-edit-donut-channel-ownership-and-access.md): Learn more about Donut channel ownership permissions, and how to transfer ownership to another teammate
- [Why weren't some people included in our Donut Intros this week?](https://help.donut.ai/en/articles/4491620-why-weren-t-some-people-included-in-our-donut-intros-this-week.md): Learn more about the different reasons teammates may not be included in your Donut intros on occasion.
- [What are suggested Donut channel names?](https://help.donut.ai/en/articles/4274063-what-are-suggested-donut-channel-names.md): Here are some tips and inspiration for naming your Donut channel\(s\).
- [How Do I Reschedule Donut Intros + Watercooler Topics for My Team?](https://help.donut.ai/en/articles/4727616-how-do-i-reschedule-donut-intros-watercooler-topics-for-my-team.md): A quick walkthrough of how to move dates for your next round of Intros or Watercooler prompts.
- [How does scheduling work with Donut?](https://help.donut.ai/en/articles/4268123-how-does-scheduling-work-with-donut.md): Your team members have control over how and when they'd like to meet, plus our calendar integrations makes scheduling simple.
- [Set a fixed time for your team's Donut meetings](https://help.donut.ai/en/articles/4623650-set-a-fixed-time-for-your-team-s-donut-meetings.md): Donut's Pre-set Meeting Time feature allows you to schedule a certain time on a given day for participants to meet.
- [What channel\(s\) can Donut be used in?](https://help.donut.ai/en/articles/648331-what-channel-s-can-donut-be-used-in.md): Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for intros!
- [Which Donut program is right for your channel?](https://help.donut.ai/en/articles/4630597-which-donut-program-is-right-for-your-channel.md): Intros, Watercooler, Celebrations & Shoutouts compared.
- [Why did Donut make an Intro with 3 people in it?](https://help.donut.ai/en/articles/648341-why-did-donut-make-an-intro-with-3-people-in-it.md): When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.
- [How do I change the frequency, next intro date, and other settings in my Donut Intros Channel?](https://help.donut.ai/en/articles/648366-how-do-i-change-the-frequency-next-intro-date-and-other-settings-in-my-donut-intros-channel.md): Log into your Donut dashboard to change the introduction frequency, date of intros, channel, time zone, and team settings!
- [How do I pause or skip Intros for the whole channel?](https://help.donut.ai/en/articles/649036-how-do-i-pause-or-skip-intros-for-the-whole-channel.md): If you’re a channel admin, you can adjust settings at donut.ai to pause intros for your Donut channel.
- [What does “intros” mean? How does Donut introduce people?](https://help.donut.ai/en/articles/648344-what-does-intros-mean-how-does-donut-introduce-people.md): Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!
- [What happens if someone is repeatedly unresponsive to Intros?](https://help.donut.ai/en/articles/3724232-what-happens-if-someone-is-repeatedly-unresponsive-to-intros.md): Learn how Donut excludes “ghosts" from future Intros and how your teammates can resume Intros if they've been excluded.
- [Does Donut include Guest accounts when it makes Intros?](https://help.donut.ai/en/articles/946249-does-donut-include-guest-accounts-when-it-makes-intros.md): There's an option to include guests in your Intros if you'd like.
- [Change Date/Time of Intros](https://help.donut.ai/en/articles/2318895-change-date-time-of-intros.md): Learn how to update or change the date and time that your Intros occur.
- [I'm interested in Donut Intros but I'm wondering...](https://help.donut.ai/en/articles/1623207-i-m-interested-in-donut-intros-but-i-m-wondering.md): Here are some answers to the most frequently asked questions about Donut.
- [Donut Watercooler](https://help.donut.ai/en/articles/4443172-donut-watercooler.md): Break down barriers, spark creativity, and strengthen company culture through authentic conversation with Donut Watercooler prompts.
- [How to Start a Donut Watercooler Channel](https://help.donut.ai/en/articles/5357205-how-to-start-a-donut-watercooler-channel.md): Learn how to set up a Donut Watercooler Channel
- [How does Watercooler work?](https://help.donut.ai/en/articles/5357215-how-does-watercooler-work.md): How does Watercooler work and what do the Watercooler Topics look like in Slack?
- [Using Donut Intros and Watercooler in Slack Shared Channels](https://help.donut.ai/en/articles/5426976-using-donut-intros-and-watercooler-in-slack-shared-channels.md): Get all of the info you need to successfully set up Donut Watercooler in shared channels, plus read our FAQs about shared channels.
- [How to create Custom Donut Watercooler Packs](https://help.donut.ai/en/articles/6175560-how-to-create-custom-donut-watercooler-packs.md): Here are the steps to setting up a Custom Watercooler Pack with your own topics or topics from other packs.
- [Sharing Custom Watercooler Topics](https://help.donut.ai/en/articles/6093864-sharing-custom-watercooler-topics.md): When creating custom topics, you may opt to share them with us and other Donut teams. By default, this option is unchecked.
- [DEI mini actions with Watercooler and Intros](https://help.donut.ai/en/articles/5357220-dei-mini-actions-with-watercooler-and-intros.md): How to set up DEI mini actions with Watercooler and Intros
- [Watercooler: AI Topic Generator](https://help.donut.ai/en/articles/8506781-watercooler-ai-topic-generator.md): Learn how to use Donut's AI feature to generate Watercooler topics for your channels
- [How to start a Donut Celebrations channel](https://help.donut.ai/en/articles/6065445-how-to-start-a-donut-celebrations-channel.md): Never forget another employee's anniversary or birthday! Here's a step-by-step guide to set up automated celebration messages for your team.
- [What are Donut Celebrations?](https://help.donut.ai/en/articles/8958152-what-are-donut-celebrations.md): Simplify sending work anniversaries and birthday celebrations by having Donut automate them for you.
- [Donut Celebrations: FAQs](https://help.donut.ai/en/articles/6260155-donut-celebrations-faqs.md)
- [Custom Celebrations](https://help.donut.ai/en/articles/6252750-custom-celebrations.md): Learn more about adding other important dates that can be used in all of your Donut Celebrations channels.
- [How to Export a CSV](https://help.donut.ai/en/articles/6060959-how-to-export-a-csv.md): How to export your dates spreadsheet as a CSV for uploading to Donut
- [Donut Celebrations: Solving CSV Import Errors](https://help.donut.ai/en/articles/6116536-donut-celebrations-solving-csv-import-errors.md): How to identify, avoid, or resolve common errors that you may receive when uploading dates for your Donut Celebrations channel.
- [Donut Journeys: Explained](https://help.donut.ai/en/articles/8500655-donut-journeys-explained.md): Learn how to customize automated Journeys for training, mentorship, events, and more.
- [30-60-90 Day Check-in Tips & Questions](https://help.donut.ai/en/articles/2456698-30-60-90-day-check-in-tips-questions.md)
- [What to Send New Hires](https://help.donut.ai/en/articles/665021-what-to-send-new-hires.md): Need more ideas about what to send new hires? Check these out below.
- [Transitioning Donut Journeys to Someone Else On Your Team](https://help.donut.ai/en/articles/2247581-transitioning-donut-journeys-to-someone-else-on-your-team.md): Moving on or need someone else to take over managing your Donut Journey programs for a while? Here's how to make sure your team doesn't miss a beat.
- [New Hire Affirmations](https://help.donut.ai/en/articles/3207363-new-hire-affirmations.md): Learn more about Donut's New Hire Affirmations
- [Donut for Buddies: What to Expect](https://help.donut.ai/en/articles/2377845-donut-for-buddies-what-to-expect.md): Wondering what it means to be a new hire's buddy? Read on to find out how the buddy program works.
- [Introducing Journey Hubs](https://help.donut.ai/en/articles/9591893-introducing-journey-hubs.md): A Hub is a personalized page to keep track of your Journey as a New Hire or Participant all in one place.
- [Message Type: Schedule Cohort Events](https://help.donut.ai/en/articles/9662914-message-type-schedule-cohort-events.md): Learn how to create and manage calendar events for your entire cohort, simplifying group activities and keeping everyone in sync.
- [How to Add Attachments to Donut Journeys Messages](https://help.donut.ai/en/articles/9829436-how-to-add-attachments-to-donut-journeys-messages.md): Easily share important docs, images, and resources in your messages to enhance your team’s experience.
- [Getting Started with Donut’s AI Onboarding Agent](https://help.donut.ai/en/articles/12141531-getting-started-with-donut-s-ai-onboarding-agent.md): Launch a complete onboarding program in minutes with Donut’s AI Agent.
- [What's a Message?](https://help.donut.ai/en/articles/657864-what-s-a-message.md): Messages are how Donut interacts with new hires, participants, and others on Slack. These also include action based messages for automation.
- [Missed Messages](https://help.donut.ai/en/articles/649130-missed-messages.md): In some cases, a Message can’t be sent, but sometimes Donut will be able to send it later.
- [Message Type: Poll](https://help.donut.ai/en/articles/659336-message-type-poll.md): Ask a multiple-choice question
- [Naming Premium Onboarding Templates](https://help.donut.ai/en/articles/661416-naming-premium-onboarding-templates.md): Create a naming convention for Templates to keep things organized
- [What is a Building Block?](https://help.donut.ai/en/articles/2618272-what-is-a-building-block.md): Building Blocks are sets of ready-made messages that you can quickly add to your onboarding templates.
- [Company vs. Team Onboarding](https://help.donut.ai/en/articles/661261-company-vs-team-onboarding.md): Think of onboarding as a layer cake. Or an onion.
- [Donut Journeys Admin Permissions and Notifications](https://help.donut.ai/en/articles/661121-donut-journeys-admin-permissions-and-notifications.md): Learn about what permissions and settings admins can access within Donut Journeys.
- [Message Type: Intro](https://help.donut.ai/en/articles/685550-message-type-intro.md): Introduce your new hires to someone specific or someone random
- [Assigning a Buddy or Another Role in Slack](https://help.donut.ai/en/articles/1346819-assigning-a-buddy-or-another-role-in-slack.md): Your team can assign new hires a buddy \(or any other role, like mentor\) right from a Slack message.
- [What's a Cohort?](https://help.donut.ai/en/articles/657879-what-s-a-cohort.md): A set of new hires who start on the same date or participants who are entering a mentorship or training program.
- [Message Type: Create a Cohort Channel](https://help.donut.ai/en/articles/8638884-message-type-create-a-cohort-channel.md): Streamline communication and connections for each cohort by setting up customized Slack channels that generate automatically.
- [Message Type: Task](https://help.donut.ai/en/articles/661207-message-type-task.md): Send a Message that includes a task to complete, and remind them about it until they complete it
- [Message Type: Intros selected by manager](https://help.donut.ai/en/articles/8480506-message-type-intros-selected-by-manager.md): Set up Onboarding messages to take a consultative approach connecting new hires with key teammates.
- [Message Type: Group Message](https://help.donut.ai/en/articles/8546170-message-type-group-message.md): A Slack DM to two or more roles or people
- [Message Type: Add to Channel \(preselected\)](https://help.donut.ai/en/articles/8931213-message-type-add-to-channel-preselected.md): Learn how to add one or more roles to multiple channels within your Slack workspace.
- [Message Type: Add to channels \(selected by manager\)](https://help.donut.ai/en/articles/8931265-message-type-add-to-channels-selected-by-manager.md): How to set up a streamlined method for managers or designated roles to select and add team members to specific Slack channels.
- [Message Type: Schedule a Message to a Channel](https://help.donut.ai/en/articles/2583874-message-type-schedule-a-message-to-a-channel.md): Want to send messages to a channel of people rather than an individual? Here's how to do it.
- [How To: Schedule Email Messages in Donut](https://help.donut.ai/en/articles/2912593-how-to-schedule-email-messages-in-donut.md): Steps for setting up messages to be delivered as emails \(rather than a Slack message\) in Donut.
- [Message Type: Schedule a Message to a Cohort Channel](https://help.donut.ai/en/articles/8913153-message-type-schedule-a-message-to-a-cohort-channel.md): Learn how to automate and schedule a message to reach members in a Cohort Channel.
- [What's a Role?](https://help.donut.ai/en/articles/659349-what-s-a-role.md): A New Hire, Participant, Manager, Buddy, or anyone else that is involved in Donut Journeys and should receive Messages from Donut
- [How to Edit Journey Messages](https://help.donut.ai/en/articles/10658890-how-to-edit-journey-messages.md): Learn how to quickly update your message content in Donut Journeys to keep communications clear and on track for participants.
- [How To: Set Up Your Journeys Notifications](https://help.donut.ai/en/articles/2208693-how-to-set-up-your-journeys-notifications.md): With Journeys notifications enabled, you can stay informed about important events like failed messages and more.
- [AI Mentorship Matching](https://help.donut.ai/en/articles/16098329-ai-mentorship-matching.md): Let Donut suggest mentor-mentee pairings from your enrollment responses, complete with the reasoning behind each match.
- [Edit Date Range in Donut Journeys](https://help.donut.ai/en/articles/2427473-edit-date-range-in-donut-journeys.md): Learn how to change the calendar date range when viewing onboarding templates in the calendar view.
- [How Do I Enroll New Hires in Journeys?](https://help.donut.ai/en/articles/759460-how-do-i-enroll-new-hires-in-journeys.md): Add your New Hires to Donut with their start dates, and assign templates to them, and Donut will begin onboarding them.
- [How To: Include Links in Donut Journeys Messages](https://help.donut.ai/en/articles/2246552-how-to-include-links-in-donut-journeys-messages.md): A comprehensive Donut Journeys program might require you to link out to different materials. Here's how to include those links in Messages.
- [Adding GIFs to Messages](https://help.donut.ai/en/articles/2667039-adding-gifs-to-messages.md): Want to add a bit more personality to your onboarding content? Try adding a GIF to your messages.
- [How to: Add Manager Reminders](https://help.donut.ai/en/articles/671038-how-to-add-manager-reminders.md): Help your managers help your new hires succeed, with a little nudge!
- [Reschedule, Delete, or Duplicate Individual Messages](https://help.donut.ai/en/articles/2493597-reschedule-delete-or-duplicate-individual-messages.md): Want to reschedule or delete messages for a particular new hire, manager, or buddy? Here's how.
- [How To: Offer Job Shadowing to New Hires](https://help.donut.ai/en/articles/3560785-how-to-offer-job-shadowing-to-new-hires.md): Job shadow sessions help new hires ramp quickly. Set up your program in 10 minutes or less.
- [How to: Use Multi-task Messages](https://help.donut.ai/en/articles/2789966-how-to-use-multi-task-messages.md): Learn how to set up checklists and sets of tasks with Multi-task Messages in Donut.
- [How Can I Edit Who Assigns a New Hire or Participant's Buddy, Manager, etc?](https://help.donut.ai/en/articles/2259119-how-can-i-edit-who-assigns-a-new-hire-or-participant-s-buddy-manager-etc.md): Learn how to edit the default settings on who can assign roles when a New Hire or Participant is added to Donut Journeys.
- [Can I Pause or Snooze? \(Just For Me\)](https://help.donut.ai/en/articles/1404870-can-i-pause-or-snooze-just-for-me.md): Our snooze feature allows you to selectively skip Intros so you never leave another teammate hanging.
- [How To: Use Auto-Enroll](https://help.donut.ai/en/articles/1749103-how-to-use-auto-enroll.md): We can automatically detect new hires joining your Slack workspace and start sending them content. Here's how it works.
- [How To: Give New Hires a Connections Buddy](https://help.donut.ai/en/articles/3558801-how-to-give-new-hires-a-connections-buddy.md): Assign a point-person who makes useful intros to new hires. Set it up in 10 minutes or less.
- [Onboarding Message Examples](https://help.donut.ai/en/articles/657911-onboarding-message-examples.md)
- [Add A Participant](https://help.donut.ai/en/articles/8891113-add-a-participant.md): Quick video instructions on adding a participant to your Donut Journey
- [How to: Use Multi-poll messages](https://help.donut.ai/en/articles/3287099-how-to-use-multi-poll-messages.md): Learn how to set up multiple-question polls in Donut.
- [How to Enroll Participants in a Journey](https://help.donut.ai/en/articles/9118820-how-to-enroll-participants-in-a-journey.md): Learn how to add people to Journeys that facilitate Offsites, Happy Hours, Opt-In Trainings, Mentorship Programs, and more.
- [How to Run a Mentorship Program with Donut Journeys](https://help.donut.ai/en/articles/9393285-how-to-run-a-mentorship-program-with-donut-journeys.md): Learn how to automate your mentorship program with Donut Journeys. Enroll participants, create content, and track progress with ease.
- [How to Find Archived Journeys](https://help.donut.ai/en/articles/9406189-how-to-find-archived-journeys.md): Learn how to find archived Journeys in this article.
- [Sending Journey Messages as Yourself in Slack](https://help.donut.ai/en/articles/10415019-sending-journey-messages-as-yourself-in-slack.md): Send Journey messages as yourself in Slack instead of from Donut, adding a personal touch to automated team communications.
- [How to Move a Scheduled Message for an Entire Cohort](https://help.donut.ai/en/articles/12946127-how-to-move-a-scheduled-message-for-an-entire-cohort.md): When you adjust the timing of a scheduled message in a Journey, you can now choose to apply that change to the full cohort. This makes it easier to keep all new hires on the same timeline without e...
- [How Donut Billing Works](https://help.donut.ai/en/articles/4047707-how-donut-billing-works.md): Learn how to edit your billing details, add a credit card, access invoices and other billing options in this article.
- [Donut Pricing: Free, Standard, Premium](https://help.donut.ai/en/articles/3423191-donut-pricing-free-standard-premium.md): Wondering how Donut pricing works? Here's a more detailed look at plans and packages.
- [Understanding Donut's Pricing](https://help.donut.ai/en/articles/7834341-understanding-donut-s-pricing.md): See how active Donut users and pricing prorations work \[video\]
- [Donut: Data Access, Security, and Privacy](https://help.donut.ai/en/articles/634820-donut-data-access-security-and-privacy.md): Learn more about Donut's information security and user privacy practices.
- [Starting a Standard Free Trial](https://help.donut.ai/en/articles/6371689-starting-a-standard-free-trial.md): Here is what you can expect during your 14-day free trial of Donut's Standard Plan.
- [Donut Watercooler Topics: Free Plan](https://help.donut.ai/en/articles/6156106-donut-watercooler-topics-free-plan.md): With our free version, your Watercooler channel will include 12 topics that will recycle once used.
- [Who can view and adjust billing info, invoices, and add new channels to our Donut account?](https://help.donut.ai/en/articles/5100468-who-can-view-and-adjust-billing-info-invoices-and-add-new-channels-to-our-donut-account.md): Learn about billing admin permissions, how to add other account admins, transfer ownership and who can create new channels on your account.
- [Sales Tax FAQs](https://help.donut.ai/en/articles/6088716-sales-tax-faqs.md): Donut is required to assess applicable taxes as required by local laws. Paid plans sold by Donut may be subject to tax in certain areas.
- [How much does it cost for Donut Watercooler channels?](https://help.donut.ai/en/articles/4563159-how-much-does-it-cost-for-donut-watercooler-channels.md): Wondering about pricing for Watercooler and how it will impact your team's bill? We break it down here.
- [I have questions about my bill.](https://help.donut.ai/en/articles/4150213-i-have-questions-about-my-bill.md): Read on for FAQs around bills and receipts.
- [Get a Demo of Donut](https://help.donut.ai/en/articles/3636485-get-a-demo-of-donut.md): Looking for a demo? We've got resources galore including videos and FAQs right here.
- [Can I pay for just my team?](https://help.donut.ai/en/articles/4074999-can-i-pay-for-just-my-team.md): How to set up payment for just your team's specific Donut channels, without paying for the entire workspace.
- [Signing into Donut’s website](https://help.donut.ai/en/articles/648598-signing-into-donut-s-website.md): Including tips for people with multiple Slack accounts
- [Why Can't I Give Guest Users Admin Access?](https://help.donut.ai/en/articles/2403159-why-can-t-i-give-guest-users-admin-access.md): Learn more about how Slack's sign in restrictions impact Donut access for guest users.
- [How do I start my Donut subscription?](https://help.donut.ai/en/articles/5266422-how-do-i-start-my-donut-subscription.md): Learn how to start a subscription to Donut's Standard or Premium Plan and set up your credit card payments.
- [Free Plan: FAQs](https://help.donut.ai/en/articles/2423288-free-plan-faqs.md): Find out what's included and get answers to the most frequently asked questions about Donut's Free Plan.
- [How Does Donut Handle Time Zones?](https://help.donut.ai/en/articles/661513-how-does-donut-handle-time-zones.md): Donut is actually a time machine disguised as an onboarding tool.
- [Starting a Premium Free Trial](https://help.donut.ai/en/articles/2248669-starting-a-premium-free-trial.md): Here's what you can expect during your 14-day free trial of Donut's Premium Plan.
- [What scopes does Donut request?](https://help.donut.ai/en/articles/5670033-what-scopes-does-donut-request.md): Find more info on the scopes that Donut requests, and what each one is used for.
- [Active Users and Billing in Donut](https://help.donut.ai/en/articles/12735072-active-users-and-billing-in-donut.md): Donut bills by the number of active users. Learn who’s included and how that impacts your bill.
- [Strategies for Creating Engaging Donut Channels](https://help.donut.ai/en/articles/7225459-strategies-for-creating-engaging-donut-channels.md): Learn how to make the most of your Intros, Watercooler, and Celebrations channels.
- [Donut Journeys: Onboarding](https://help.donut.ai/en/articles/657523-donut-journeys-onboarding.md): Welcome your new hires with Donut!
- [How To: Use Journeys Reporting for Tracking Onboarding Progress](https://help.donut.ai/en/articles/2208664-how-to-use-journeys-reporting-for-tracking-onboarding-progress.md): Want to monitor new hire progress? Here's how.
- [Do You Have Any Stats or Reports on Our Donut Intros?](https://help.donut.ai/en/articles/1253362-do-you-have-any-stats-or-reports-on-our-donut-intros.md): Here are the insights and metrics that are available to your team.
- [Admin Types and Permissions](https://help.donut.ai/en/articles/6349350-admin-types-and-permissions.md): Learn more about the different admin types in Donut and how to manage permissions.
- [Leveraging Customization Features in Donut](https://help.donut.ai/en/articles/7970083-leveraging-customization-features-in-donut.md): Discover the power of personalization with Donut! Learn how to customize Celebrations, Watercooler topics, Intros messages, and more.
- [Donut for Zoom: Data Access, Security, and Privacy](https://help.donut.ai/en/articles/8380812-donut-for-zoom-data-access-security-and-privacy.md): Learn more about Donut's information security and user privacy practices on Zoom.
- [Team Pulse: Getting Started](https://help.donut.ai/en/articles/14425603-team-pulse-getting-started.md): Learn how to use Team Pulse to view participation and sentiment trends across Slack channels where Donut is installed. This feature is currently in beta as of April 1st, 2026.
- [Donut’s Widget for FigJam](https://help.donut.ai/en/articles/5661980-donut-s-widget-for-figjam.md): Donut's collaboration with Figma
- [Can I adjust my working hours for the calendar integration?](https://help.donut.ai/en/articles/4392071-can-i-adjust-my-working-hours-for-the-calendar-integration.md): Learn how to change the hours Donut scans on your calendar to find available times between you and your teammates.
- [For participants: Getting Started with Donut](https://help.donut.ai/en/articles/5374092-for-participants-getting-started-with-donut.md): Check out our list of FAQs and how-to's for Donut participants
- [How do I use Microsoft Outlook to schedule my Donut meeting?](https://help.donut.ai/en/articles/5163505-how-do-i-use-microsoft-outlook-to-schedule-my-donut-meeting.md)
- [How do I start my meeting with Donut's Zoom integration as an individual Donut participant?](https://help.donut.ai/en/articles/4305006-how-do-i-start-my-meeting-with-donut-s-zoom-integration-as-an-individual-donut-participant.md): How do I use Zoom for video chats in my Donut meetings as an individual Donut participant?
- [What are Donut Intros? How does Donut work?](https://help.donut.ai/en/articles/597029-what-are-donut-intros-how-does-donut-work.md): Discover how to quickly implement and schedule Donut Intros.
- [How do I tell Donut that we met?](https://help.donut.ai/en/articles/4268294-how-do-i-tell-donut-that-we-met.md): Donut keeps a history of past Donut Intros and marks whether or not you were able to meet
- [How can I opt out of Donut intros?](https://help.donut.ai/en/articles/4211820-how-can-i-opt-out-of-donut-intros.md): If you'd like to stop receiving Intros from Donut, here are your options.
- [Can I prevent Intros to specific people?](https://help.donut.ai/en/articles/4260148-can-i-prevent-intros-to-specific-people.md): Here's how to stop receiving Intros to a manager or a direct report you work closely with \(and know well\).
- [Can I choose my own Intro frequency?](https://help.donut.ai/en/articles/4259881-can-i-choose-my-own-intro-frequency.md): If you're looking to receive Intros more or less frequently, here are your options.
- [How do I use Google Calendar to schedule my Donut meeting?](https://help.donut.ai/en/articles/4304981-how-do-i-use-google-calendar-to-schedule-my-donut-meeting.md): Learn how to sync your Google Calendar and start using our integration to instant-book your Donut meetings with teammates.
- [What happens when one person isn't available to meet?](https://help.donut.ai/en/articles/4102261-what-happens-when-one-person-isn-t-available-to-meet.md)
- [Can I Opt Out of Intros, But Stay in the Intro Channel?](https://help.donut.ai/en/articles/1408045-can-i-opt-out-of-intros-but-stay-in-the-intro-channel.md): Sometimes you may want to be present, but not be introduced to others. Here's how to remain in the channel but opt out of intros.
- [For Participants: Setting Intros Preferences in Slack](https://help.donut.ai/en/articles/10355707-for-participants-setting-intros-preferences-in-slack.md): Learn about what settings and preferences can be adjusted via the Donut Home tab ⬇️
- [Manage Your Donut Settings in the Dashboard](https://help.donut.ai/en/articles/12159966-manage-your-donut-settings-in-the-dashboard.md): Edit your intro schedule, working hours, and pairing preferences in just a few clicks.
- [What Can You Do with Donut?](https://help.donut.ai/en/articles/3549391-what-can-you-do-with-donut.md): A tour of every Donut product and its key features, plus popular programs you can set up in minutes.
- [How Should I Announce Donut to my team?](https://help.donut.ai/en/articles/1238570-how-should-i-announce-donut-to-my-team.md): Now that you've configured your Donut channels, the next step is getting your team psyched to participate. We'll show you how.
- [How-to: Use Donut for events](https://help.donut.ai/en/articles/4944499-how-to-use-donut-for-events.md): Tips and tricks for connecting event participants through Donut
- [How can I keep or increase engagement with Donut Intros?](https://help.donut.ai/en/articles/4235708-how-can-i-keep-or-increase-engagement-with-donut-intros.md): Here are tried-and-true tactics other teams use for robust engagement.
- [How To: Set Up Sales Demo Buddies](https://help.donut.ai/en/articles/3561052-how-to-set-up-sales-demo-buddies.md): Introduce your account executives for sales demo shadow and feedback sessions. Set it up in 10 minutes or less.
- [How To: Set Up Code Review Pals](https://help.donut.ai/en/articles/3561308-how-to-set-up-code-review-pals.md): Pair up engineers for code review and feedback sessions. Setup is quick: it takes just 10 minutes or less.
- [How To: Set Up Team Lead 1:1s](https://help.donut.ai/en/articles/3561369-how-to-set-up-team-lead-1-1s.md): Prompt direct reports and team leads to meet for feedback, ideas, and growth. It takes just 10 minutes to get up and running.
- [Facilitating Peer Mentorship with Donut Journeys](https://help.donut.ai/en/articles/9210361-facilitating-peer-mentorship-with-donut-journeys.md): How to easily launch and scale mentorship programs for your team with Donut
- [Integrations: FAQs](https://help.donut.ai/en/articles/7206752-integrations-faqs.md): Best practices for handling Google Calendar, Microsoft Outlook, and Zoom integrations.
- [Google Calendar Permissions Used by Donut](https://help.donut.ai/en/articles/7039354-google-calendar-permissions-used-by-donut.md): More info about the permissions that Donut requests with the Google Calendar integration, and what they're used for.
- [What Calendar Integrations or Video Conferencing Options does Donut support?](https://help.donut.ai/en/articles/5152783-what-calendar-integrations-or-video-conferencing-options-does-donut-support.md): From GCal to Outlook, Zoom to MS Teams, Donut can seamlessly integrate with a variety of meeting and conferencing tools.
- [Syncing Greenhouse ATS with Donut](https://help.donut.ai/en/articles/10008502-syncing-greenhouse-ats-with-donut.md): Learn how to sync your Greenhouse ATS with Donut to pull new hire details, start dates, and manager info into Journeys.
- [Workday Guide for Custom Fields](https://help.donut.ai/en/articles/9175775-workday-guide-for-custom-fields.md): Workday's API doesn't include manager info for future employees by default. This guide walks Workday admins through the Integration System and Field Override configuration that gives Donut access t...
- [Data Donut requests from HRIS](https://help.donut.ai/en/articles/9198971-data-donut-requests-from-hris.md)
- [Okta and Entra HRIS: What to Know](https://help.donut.ai/en/articles/8573530-okta-and-entra-hris-what-to-know.md): A quick overview of Donut's Okta and Entra capabilities
- [Syncing HRIS with Donut](https://help.donut.ai/en/articles/8399991-syncing-hris-with-donut.md): Learn how to get your HRIS platform integrated with Donut in just a few minutes.
- [Syncing Donut with HRIS: FAQs](https://help.donut.ai/en/articles/9197568-syncing-donut-with-hris-faqs.md): Have questions about HRIS? We've got you covered in this article
- [Workday HRIS Integration FAQs](https://help.donut.ai/en/articles/9702784-workday-hris-integration-faqs.md): Donut uses Merge for HRIS integrations. Workday has unique, important features specific to its integration.
- [Best Practices for Testing an HRIS Integration with a Sandbox](https://help.donut.ai/en/articles/10490746-best-practices-for-testing-an-hris-integration-with-a-sandbox.md): Check out best practices for testing your HRIS with a sandbox.

## Donut for Microsoft Teams 

- [Installing Donut + Microsoft Teams](https://help.donut.ai/en/articles/8182693-installing-donut-microsoft-teams.md): Get up and running with Donut's Teams app in 5 minutes or less.
- [Donut for MS Teams: FAQs](https://help.donut.ai/en/articles/8280081-donut-for-ms-teams-faqs.md): Frequently asked questions about the Donut for MS Teams.
- [Donut for MS Teams: Data Access, Security, and Privacy](https://help.donut.ai/en/articles/8233242-donut-for-ms-teams-data-access-security-and-privacy.md): Learn more about Donut's information security and user privacy practices on MS Teams.
- [How to: Edit Settings in Donut's Microsoft Teams App](https://help.donut.ai/en/articles/8440673-how-to-edit-settings-in-donut-s-microsoft-teams-app.md): Learn about accessing and editing your settings in Donut for Microsoft Teams.

## Release Notes 

- [Product Release Notes](https://help.donut.ai/en/articles/11887621-product-release-notes.md)