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How to Track Points and Adjust Allowances in Shoutouts

The People Page gives admins an overview of how recognition points are shared across the team and allows setting custom point allowances.

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Written by Essence
Updated over a week ago

Where to Find it:

  1. Open the Donut Dashboard.

  2. Go to Shoutouts → People in the left sidebar menu.


For Shoutouts Admins

Admins can use the People Page to manage recognition program activity and adjust allowances.


You’ll see:

  • Points Given and Received: Track how many points each person has shared and earned.

  • Redeemed Points: See when teammates use their points for rewards.

  • Allowance: Set how many points each person can give in a cycle.

Why Adjust Allowances?

Custom allowances let you fine-tune how recognition works in your team:

  • Managers and leaders: Give them higher allowances so they can recognize larger groups.

  • New hires: Start with fewer points and increase over time.

  • Special occasions: Temporarily boost allowances during milestones, launches, or company-wide events.


Looking for more? Check out the related articles below or see what’s new in Donut in our release notes.

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