Skip to main content

How to Send a Private Shoutout

Learn how to send recognition points privately to one or more teammates using Donut Shoutouts.

Essence avatar
Written by Essence
Updated this week

What is a Private Shoutout?

Private Shoutouts are a way to send recognition points directly to a teammate, without posting publicly in a Slack channel.


How to Send a Private Shoutout

Step 1: Open your Points & Shoutouts page

  1. Log in to the Donut dashboard.

  2. In the left sidebar, go to Profile → My Points & Shoutouts.

  3. Click Send Private Shoutout on the right side of the page.

This opens the Send a private shoutout modal.


Step 2: Fill out the private shoutout

In the modal:


Select people to recognize
Search for and select one or more Slack users.


Choose how the message is sent
Under Send message as, choose whether the message is sent as you or as Donut.
If you haven’t already, Donut will ask for permission to send messages as you. You'll only need to do this once.

Write your message
Add a personalized message for the recipient.
Text formatting, emojis, links, and mentions are supported.

Add a GIF (optional)
Click Add GIF to include one with your message.

Choose how many points to send
Select how many points to give to each recipient.
You’ll see how many points you have available.

When you’re ready, click Send to deliver the private shoutout.



How Private Shoutouts Appear to Recipients

If sent as yourself
The recipient receives a private message directly from you.


If sent as Donut
The recipient receives a private message from Donut letting them know they received points from you, along with your message.


Private shoutouts are always delivered privately and never post to shared Slack channels.

Did this answer your question?