Once Donut has been added to your Slack team, you can begin inviting Donut to the channel(s) you'd like to use it in.

In this article, we'll cover how to add Donut to a private channel. With a private Slack channel, teammates must be invited in order to join. You'll know it's a private channel because Slack will include a lock icon next to the channel name. These channels are for discussions that are not open to your entire team. 

You can set up Donut Intros or Watercooler or both in private channels.

(For info on using Donut with public channels, read our tips on Setting up Donut here)

Invite Donut to a private channel using the "/invite" command

Go to the private channel in Slack and type "/invite @donut". Hit enter. Donut will DM you to finish setting up the channel. To get started, select either Intros or Watercooler. You can have both running in the same channel, but to get started, you'll have to choose one from the menu.

Don't worry, you can always view or change the settings later in your dashboard at donut.ai.

Adding Donut to a private channel from within the Dashboard

  1. Log in at app.donut.ai with your Slack credentials

  2. Navigate to either "Intros" or "Watercooler" in the left-hand menu (depending on which type of program you're interested in setting up)

  3. Click the purple "Add Channel" button to get started

  4. Look for the link that says "Set up Donut in a private Slack channel"

5. Click the link to open a modal where you can search for the private channel

6. Be sure to hit "Save" once you've finished setting up your channel.

Important notes about private channels

  • Only people in the private channel can see and edit intro settings in the dashboard after Donut has been added to the channel. You can restrict this further so that only yourself or approved editors have access to settings.

  • A channel is private if there is a little lock icon in the upper left-hand corner

Please note: Only Channel owners and members can see this card if it is private.

Have questions? Contact us

Questions, comments, concerns? Feel free to contact support@donut.ai. You can also click the purple Intercom button at the bottom right to chat with us and we will get back to you within 24 hours

Our office hours are Monday-Friday from 10:00am-6:00pm EST.

Still want to know more? Click here to learn more about How Donut Works as well as the various types of connections programs you can create with Donut.

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