Watercooler channels are a great way to keep your team connected whether you're working remotely, hybrid, or in person. Donut will post regular conversation topics in a Slack channel (e.g. What's your favorite flavor of ice cream?), so that they can continue to get to know one another asynchronously.

Ready to create your team's first Watercooler channel? If you're installing Donut for the first time, you can create your first Watercooler channel in Donut's setup wizard (as seen here in our Watercooler demo).

If your team's Slack workspace has already been using Donut and you just want to set up a new Watercooler channel for the first time, follow these steps:

  1. In the left nav, click "Donut Channels" then click "All Channels"

  2. Find the card for "Spark Watercooler Conversations" and click "Get Started"

  3. Select the channel you'd like to use, then set your frequency, date, and time preferences.

  4. Hit Next to go to "Topics" to browse topics that will be included (tip: you can toggle off topics you'd rather not include)

  5. Finally, under the "Access" tab you can adjust who has permission to edit the Watercooler channel for your team

  6. Hit "Save" when you've finished adjusting settings

Note: Donut's Free Plan includes 12 free Watercooler Topics by default. If you'd like to use Donut's additional Topic Packs or create your own custom topics, you'll need to upgrade to our Standard or Premium plan. Get started with a free trial here.

Browse and Add Watercooler Packs

If you’re on a paid plan, you'll have access to our library of hundreds of topics curated by the Donut team and our partners, organized as topic packs. To browse and add Watercooler packs:

  1. In the left nav, click “Watercooler”

  2. Click the settings gear icon next to the channel you’d like to add topics to

  3. Click the “Topics Queue” header, then the “Packs Library” button

  4. Browse the available packs and add your favorites!

As Donut and our partners add new topics to packs, those topics will automatically be added to the library so that you can browse and select the ones that are right for your team. You can rearrange and deactivate specific topics once a pack has been added.

Have questions? Contact us

Questions, comments, concerns? Feel free to contact support@donut.ai. You can also click the purple Intercom button at the bottom right to chat with us and we'll get back to you within 24 hours.

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