Which gift cards are available?
Shoutouts gift cards are powered by Tremendous. Employees can choose from hundreds of options, including major retailers and experiences. You can browse the full catalog here: Tremendous Gift Card Catalog.
How fast are gift cards fulfilled?
Gift cards are delivered instantly and automatically.
What happens if someone loses their gift card link?
Employees can contact Donut support for a new link.
What if an employee closes the redemption page before choosing a gift card?
They would need to contact Donut support to get a new link.
Do gift cards expire?
Expiration rules are handled by Tremendous. Many states do not allow gift cards to expire once redeemed.
Can only managers be given points to send?
Yes. Admins can assign custom point allowances on the People Page.
Are there processing fees for gift cards?
Yes. You can find details in Tremendous’ help center.
For Enterprise Customers:
Enterprise customers are invoiced upfront for a set amount at renewal. Please reach out to your Customer Success Manager for further details and support.