Does your team have some well-deserved time off soon? Whether it's a holiday or some other company-wide downtime, here's a handy tip before you go: make sure to take a quick peek at your team's Donut messages. It's a great way to ensure that Intros and Watercooler discussions aren't triggered while you are away.
Reschedule Intros for a Single Channel
Login at app.donut.ai
Go to "All Channels" in the left sidebar menu
Click the gear icon ⚙️ to access your Intro channel's settings
Select the "Scheduling & Meeting" tab at the top of the page
Look for the field that says "Next Intro" and move the date as needed
Be sure to click "Save" at the bottom of the page when you're finished
Reschedule Watercooler Topics for a Single Channel
Login at app.donut.ai
Go to "All Channels" in the left sidebar menu
Click the gear icon ⚙️ to access your Watercooler channel's settings
Under the "Program Basics" tab, look for the field that says "Next Send Date"
Edit the date of your next post as needed
Be sure to click "Save" at the bottom of the page when you're finished
Reschedule Intros + Watercooler Topics for All Channels
You will be able to reschedule all channels you own or have permissions to edit with the click of a button!
Login at app.donut.ai
Go to "All Channels" in the left sidebar menu
Click the "Reschedule All" button in the top right corner.
Select a date from the calendar selection tool.
Select "Continue"
Click the "Reschedule" button, once you are sure you want to reschedule all of your channels.
Note: Rescheduling All will not impact the cadence you have selected for your Intros or Watercooler Channels. To adjust when Intros or Watercooler topics are sent after using Reschedule All, you'll follow the steps for rescheduling individual channels above.
🍩 Need help? Just click the Intercom button in the bottom right corner of the screen and we'll get back to you soon.