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Donut Intros: Getting Started
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How do I change the frequency, next intro date, and other settings in my Donut Intros Channel?
How do I change the frequency, next intro date, and other settings in my Donut Intros Channel?

Log into your Donut dashboard to change the introduction frequency, date of intros, channel, time zone, and team settings!

Carrie Biggar avatar
Written by Carrie Biggar
Updated over a week ago

Need to adjust how often your team is getting matched for Donut Intros, update your team’s Intro message or turn on video and calendar integrations? You can do all of these settings and more from Donut’s dashboard at

Getting Started:

You can visit at any time to view or change the Intro settings for your channels. Just sign into Donut using your Slack credentials at From there, you’ll be able to adjust the settings by clicking on the gear icon on the Intro channel you wish to edit.

The different settings are grouped together under tabs to make navigating quick and easy. Below are the tabs and what settings you can adjust in each of them.

Program Basics:

  • View and edit the channel that Donut uses to make Intros

  • Adjust what type of Intros your team is using (Standard, Lottery, or Cross Group)

  • Adjust your team’s Intro Group Size

  • Customize your team’s Intro messages

Scheduling & Meeting:

  • Adjust the frequency of Intros

  • View and update the date of the next Intro

  • Adjust the Intro time and time zone *note all Intros are made in the time and time zone you select for everyone in the channel, regardless of what time zone they may be in


Access Settings:

You can also adjust a few personal settings that will only apply to you under the Personal Settings tab:

  • Snooze intros for yourself

  • Opt-in to receive an email report of basic stats after each round of intros

  • Exclude yourself from Intros *Note: Even if you exclude yourself from intros, you'll remain in the Donut channel.

If you have Donut set up to Intro from more than one channel, you’ll be able to view the settings for all of your channels on Just go to “All Channels” in the left sidebar menu, and click into additional channels you wish to edit.

Check out our best practices to see what has worked well for other teams!

What if I don’t see settings when I log into

If you’re a member of multiple Slack teams it’s possible that you signed into Donut with the wrong Slack account. See this article to help you get signed in with the right team.

If you don't see any channel settings, this means you need to set up a public Slack channel with Donut. To do this, check out our getting started guide. Once you finish the initial setup, you’ll be able to view or change any of the settings on

🍩 Check out our guide on Setting up Donut for more information. If you have further questions, reach out to us using the chat bubble in the lower right corner or email us at and we’ll be happy to help!

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