Donut

Learn more on how to use our Program Hub to see who was matched, who met, who didn't, and why certain people were excluded.

How to use Donut's Program Hub to view & edit the status of Donut channel members

Learn more about Donut channel ownership permissions, and how to transfer ownership to another teammate

How to view and edit Donut channel ownership and access

From GCal to Outlook, Zoom to MS Teams, Donut can seamlessly integrate with a variety of meeting and conferencing tools.

What Calendar Integrations or Video Conferencing Options does Donut support?

Learn more about the different reasons teammates may not be included in your Donut intros on occasion.

Why weren't some people included in our Donut intros this week?

Here are some tips and inspiration for naming your Donut channel(s).

What are suggested Donut channel names?

A quick walkthrough of how to move dates for your next round of Intros or Watercooler prompts.

How Do I Reschedule Donut Intros + Watercooler Topics for My Team?

Your team members have control over how and when they'd like to meet, plus our calendar integrations makes scheduling simple.

How does scheduling work with Donut?

Donut's Pre-set Meeting Time feature allows you to schedule a certain time on a given day for participants to meet.

Set a fixed time for your team's Donut meetings

Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for intros!

What channel(s) can Donut be used in?

Donut can make intros between teammates, prompt in-channel watercooler discussions, and automate celebration messages.

How do Donut Intros, Watercooler, and Celebrations channels differ?

When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.

Why did Donut make an Intro with 3 people in it?

Log into your Donut dashboard to change the introduction frequency, date of intros, channel, time zone, and team settings!

How do I change the frequency, next intro date, and other settings in my Donut Intros Channel?

If you’re a channel admin, you can adjust settings at donut.ai to pause intros for your Donut channel.

How do I pause or skip Intros for the whole channel?

Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!

What does “intros” mean? How does Donut introduce people?

Learn how Donut excludes “ghosts" from future Intros and how your teammates can resume Intros if they've been excluded.

What happens if someone is repeatedly unresponsive to Intros?

Not by default, but if you'd like to include guests there's an option for that.

Does Donut include Guest accounts when it makes intros?

Learn how to update or change the date and time that your Intros occur.

Change Date/Time of Intros

Here are some answers to the most frequently asked questions about Donut.

I'm interested in Donut Intros but I'm wondering...

Arielle Shipper (she/her)

Carrie Biggar

Jeff Manian (he/him)

FAQs for Admins

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you