With a Standard or Premium Donut plan, your team will gain access to insightful reporting capabilities in the Program Hub. The reports outline which members were matched in each round and why some may have been excluded from participating, if applicable.
💡 On the Premium Plan, you'll also be able to view and edit the status of channel members. To learn more about our premium features, click here!
To navigate to your Donut channel's Program Hub:
Log into the dashboard with your Slack credentials
Find the channel you'd like to explore in the dashboard
On the right-hand side of the channel, you'll see three icons. The first two will take you to the Program Hub (the third takes you to channel settings).
To view reporting in the Program Hub:
Click on the graph icon to view reports for the channel
To see who was matched, who met, and who was excluded from the Program Hub:
Click on the "Intro Groups” tab at the top. *Please note - to see the “Intro Groups” tab you will need to have access to edit the channel. See here for more info on channel access and ownership
To see and edit the status of individuals in your Donut channel
click the smiley icon on your Donut channel, OR
click the "Members" tab when you're already in the Program Hub view
To see the “Members” tab you will need to have access to edit the channel. See here for more info on channel access and ownership.
Note: Editing the Status of your channel members are included in our Premium plan, click here for pricing info.
Exporting Your Data
To export your reporting data, head to the dashboard and and find the channel you'd like to export reports for.
Click on graph icon.
Go to the "Reporting" tab at the top
From here you can filter to the time period you'd like the reports for,
Download it into a CSV using the cloud button on the right hand side.
🍩 Have other questions about the Program Hub or need more help? Just click the Intercom button in the bottom right corner of the screen and we'll get back to you soon. Or you can send us an email at support@donut.ai