Starting a Premium Free Trial

Here's what you can expect during your 14-day free trial of Donut's Premium Plan.

Carrie Biggar avatar
Written by Carrie Biggar
Updated over a week ago

We're thrilled that you're interested in giving Donut's Premium Plan a try! The Premium plan will automate every key step from making targeted introductions to collecting feedback so there's no need for manual reminders.

Installing Donut

If Donut isn't already installed on your Slack workspace, that's step #1! Just click the Add to Slack button below to get started:

We'll walk you through how to complete the installation from there. You don't need to configure or use Donut intros to activate your free trial of Donut for onboarding, though you can if you'd like to. 

PS: Have a question about how we handle data security or privacy? We've got more info right here.

Activating Your Free Trial

Once Donut is installed on your Slack workspace, it's super quick to get your 14-day free trial of Premium up and running.

Log into your account on our dashboard using your Slack credentials, and Donut will prompt you to start setup. If this is your first time setting up a Journey, we'll be asking you what kinds of content you'd like to include. 

Premium includes everything in Standard, plus:

  • an onboarding buddy or mentor system with automated reminders to buddies to check in with new hires 

  • polls that collect feedback after one week, two weeks, 30 days, and 90 days

  • nudges to managers just before 30/60/90 days reminding them to schedule check-ins with their new hires

  • create an unlimited amount of fully customizable Journey programs and messages, allowing you to create drip campaigns to your team

  • send messages to key stakeholders beyond just buddies and managers (for instance, team-specific mentors, IT, recruiters, etc.)

  • create role, department, or geo-specific Journey paths so that, for example, an engineer in London would receive different content than a marketer in NYC

Free Trial: What to Expect

After you add Donut to your Slack workspace, you'll be able to create a Slack channel just for Donut, and invite whomever you'd like. Donut won't message anyone without the explicit direction of a human user completing the setup!

Over the next 14 days, you'll be able to log into your dashboard to add new hires and/or participants and monitor their progress in real-time. You can also opt in to receive weekly summary reports sent via email. We've got more info on how to use the dashboard and set up reports right here.

You can onboard as many people as you'd like during the 14-day free trial period, and invite other admins from your team to log into the dashboard as well if you'd like. You can also build unlimited custom Journeys and add in different stakeholders to get a sense of how everything works.

Once the free trial ends, we'll automatically deactivate your account unless you upgrade to a paid subscription.

Need Help?

We're here for you! Just look for the Donut icon in the lower right-hand corner of the page. We'll respond as soon as possible to any inquiries.

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