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Features, Pricing, and Privacy FAQs
Features, Pricing, and Privacy FAQs
Get answers to frequently asked questions around billing, admin controls, and privacy.
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17 articles in this collection
Written by
Jeff Manian (he/him),
Dan Manian (he/him),
Arielle Shipper (she/her)
and 2 others
Admin Types and Permissions
Learn more about the different admin types in Donut and how to manage permissions.
Written by
Essence
Updated over a week ago
Donut Watercooler Topics: Free Plan
With our free version, your Watercooler channel will include 12 topics that will recycle once used.
Written by
Essence
Updated over a week ago
Starting a Standard Free Trial
Here is what you can expect during your 14-day free trial of Donut's Standard Plan.
Written by
Essence
Updated over a week ago
Who can view and adjust billing info, invoices, and add new channels to our Donut account?
Learn about billing admin permissions, how to add other account admins, transfer ownership and who can create new channels on your account.
Written by
Courtney Stratton (she/her)
Updated over a week ago
Sales Tax FAQs
Donut is required to assess applicable taxes as required by local laws. Paid plans sold by Donut may be subject to tax in certain areas.
Written by
Essence
Updated over a week ago
How much does it cost for Donut Watercooler channels?
Wondering about pricing for Donut Watercooler and how it will impact your team's bill?
Written by
Courtney Stratton (she/her)
Updated over a week ago
How Donut Billing Works
Learn more about how Donut's billing and payments work
Written by
Courtney Stratton (she/her)
Updated over a week ago
I have questions about my bill.
Read on for FAQs around bills and receipts.
Written by
Arielle Shipper (she/her)
Updated over a week ago
Get a Demo of Donut
Looking for a demo? We've got resources galore including videos and FAQs right here.
Written by
Arielle Shipper (she/her)
Updated over a week ago
Can I pay for just my team?
How to set up payment for just your team's specific Donut channels, without paying for the entire workspace.
Written by
Courtney Stratton (she/her)
Updated over a week ago
Signing into Donut’s website
Including tips for people with multiple Slack accounts
Written by
Jeff Manian (he/him)
Updated over a week ago
Why Can't I Give Guest Users Admin Access?
Learn more about how Slack's sign in restrictions impact Donut access for guest users.
Written by
Courtney Stratton (she/her)
Updated over a week ago
How do I start my Donut subscription?
Learn how to start a subscription to Donut's Standard or Premium Plan and set up your credit card payments.
Written by
Courtney Stratton (she/her)
Updated over a week ago
Donut Pricing: Free, Standard, Premium
Wondering how Donut pricing works? Here's a more detailed look at plans and packages.
Written by
Arielle Shipper (she/her)
Updated this week
Free Plan FAQs
Find out what's included and get answers to the most frequently asked questions about Donut's Free Plan.
Written by
Courtney Stratton (she/her)
Updated over a week ago
How Does Donut Handle Time Zones?
Donut is actually a time machine disguised as an onboarding tool.
Written by
Dan Manian (he/him)
Updated this week
Donut: Data Access, Security, and Privacy
Learn more about Donut's information security and user privacy practices.
Written by
Jeff Manian (he/him)
Updated over a week ago