Features, Pricing, and Privacy FAQs

Get answers to frequently asked questions around billing, admin controls, and privacy.

Jeff Manian (he/him) avatar Arielle Shipper (she/her) avatar Courtney Stratton (she/her) avatar +1
11 articles in this collection
Written by Jeff Manian (he/him), Arielle Shipper (she/her), Courtney Stratton (she/her) and 1 other

Who can adjust billing info and add new channels to our Donut account?

Learn about billing admin permissions, how to add other account admins, and who can create new channels on your account.
Lauren Miller avatar
Written by Lauren Miller
Updated over a week ago

How much does it cost for Donut Watercooler channels?

Wondering about pricing for Donut Watercooler and how it will impact your team's bill?
Courtney Stratton (she/her) avatar
Written by Courtney Stratton (she/her)
Updated over a week ago

How Donut Billing Works

Learn more about how Donut's billing and payments work
Courtney Stratton (she/her) avatar
Written by Courtney Stratton (she/her)
Updated over a week ago

I have questions about my bill.

Read on for FAQs around bills and receipts.
Arielle Shipper (she/her) avatar
Written by Arielle Shipper (she/her)
Updated over a week ago

Get a Demo of Donut

Looking for a demo? We've got resources galore including videos and FAQs right here.
Arielle Shipper (she/her) avatar
Written by Arielle Shipper (she/her)
Updated over a week ago

Can I pay for just my team?

How to set up payment for just your team's specific Donut channels, without paying for the entire workspace.
Courtney Stratton (she/her) avatar
Written by Courtney Stratton (she/her)
Updated over a week ago

Signing into Donut’s website

Including tips for people with multiple Slack accounts
Jeff Manian (he/him) avatar
Written by Jeff Manian (he/him)
Updated over a week ago

Why Can't I Give Guest Users Admin Access?

Learn more about how Slack's sign in restrictions impact Donut access for guest users.
Courtney Stratton (she/her) avatar
Written by Courtney Stratton (she/her)
Updated over a week ago

Data Access and Security

Jeff Manian (he/him) avatar
Written by Jeff Manian (he/him)
Updated over a week ago

Donut Pricing: Free, Standard, Premium

Wondering how Donut pricing works? Here's a more detailed look at plans and packages.
Arielle Shipper (she/her) avatar
Written by Arielle Shipper (she/her)
Updated this week

Free Plan FAQs

Find out what's included and get answers to the most frequently asked questions about Donut's Free Plan
Courtney Stratton (she/her) avatar
Written by Courtney Stratton (she/her)
Updated over a week ago