Features, Pricing, and Privacy FAQs
Get answers to frequently asked questions around billing, admin controls, and privacy.
By Carrie and 1 other2 authors20 articles
- How Donut Billing WorksLearn how to edit your billing details, add a credit card, access invoices and other billing options in this article.
- Donut Pricing: Free, Standard, PremiumWondering how Donut pricing works? Here's a more detailed look at plans and packages.
- Understanding Donut's PricingSee how active Donut users and pricing prorations work [video]
- Donut: Data Access, Security, and PrivacyLearn more about Donut's information security and user privacy practices.
- Starting a Standard Free TrialHere is what you can expect during your 14-day free trial of Donut's Standard Plan.
- Donut Watercooler Topics: Free PlanWith our free version, your Watercooler channel will include 12 topics that will recycle once used.
- Who can view and adjust billing info, invoices, and add new channels to our Donut account?Learn about billing admin permissions, how to add other account admins, transfer ownership and who can create new channels on your account.
- Sales Tax FAQsDonut is required to assess applicable taxes as required by local laws. Paid plans sold by Donut may be subject to tax in certain areas.
- How much does it cost for Donut Watercooler channels?Wondering about pricing for Watercooler and how it will impact your team's bill? We break it down here.
- I have questions about my bill.Read on for FAQs around bills and receipts.
- Get a Demo of DonutLooking for a demo? We've got resources galore including videos and FAQs right here.
- Can I pay for just my team?How to set up payment for just your team's specific Donut channels, without paying for the entire workspace.
- Signing into Donut’s websiteIncluding tips for people with multiple Slack accounts
- Why Can't I Give Guest Users Admin Access?Learn more about how Slack's sign in restrictions impact Donut access for guest users.
- How do I start my Donut subscription?Learn how to start a subscription to Donut's Standard or Premium Plan and set up your credit card payments.
- Free Plan: FAQsFind out what's included and get answers to the most frequently asked questions about Donut's Free Plan.
- How Does Donut Handle Time Zones?Donut is actually a time machine disguised as an onboarding tool.
- Starting a Premium Free TrialHere's what you can expect during your 14-day free trial of Donut's Premium Plan.
- What scopes does Donut request?Find more info on the scopes that Donut requests, and what each one is used for.
- Active Users and Billing in DonutDonut bills by the number of active users. Learn who’s included and how that impacts your bill.