Starting a Standard Free Trial

Here is what you can expect during your 14-day free trial of Donut's Standard Plan.

Essence avatar
Written by Essence
Updated over a week ago

We're so excited that you're considering our Standard Plan! ๐ŸŽ‰

This plan is great for teams who want to create unlimited Donut channels and access many customizations. With unlimited Donut channels, you can maximize your teamโ€™s ability to drive performance, retention and collaboration.

This article will give you a closer look at what's included in the Standard Plan and how to manage your free trial.

Why Choose Our Standard Plan?

In today's world, workplace connections and interactions are critical to the success of any organization. From building stronger teams to fostering innovation and improving retention, the connections we make at work can have a profound impact on the overall success of a business. At Donut, we took it upon ourselves to survey hundreds of corporate employees and found the following:

  • 63% of all workers are more likely to stay at their job when they feel connected to their coworkers

  • 65% of all workers agree that they are more collaborative in their work when they have relationships with coworkers

Our full suite of features, including Intros, Watercoolers & Celebrations allows you to set your team up for more meaningful connections at work in a way that is quick and effortless.


What's Included

In addition to all of the features available on the Free plan, you'll have access to:

  • Unlimited Intros, Watercooler topics, and Celebrations messages

  • Create unlimited Donut channels

  • Advanced Intros settings, including custom group size, Intro types and Intro messages

  • Access Donut's library of hundreds of Watercooler topics and the ability to create your own custom topics and packs

  • Custom celebrations messages and the option to adjust the cadence of messages

What to Expect

Over the next 14 days, you'll have access to Donut's Standard features. You can enter your credit card details at any time during this period on your team's billing page if you want to continue using the Standard plan after the trial ends.

What Happens After

If you've managed to add a credit card before your free trial ended, then congratulations! Your plan will continue as normal and your first bill will occur at the end of your trial.

However, if you choose not to add a credit card, your team will be automatically downgraded to the Free plan.

Standard pricing is determined by the number of active users in all of your Donut channels.

Please see our pricing article for more information. Keep in mind, we only bill once per person, regardless of how many channels they're in.

๐Ÿ’ก Not sure if your team has already started the free trial?

You can head over to the billing page from your dashboard to see whether your team is currently on a free trial (there will be a banner at the bottom of the page stating when your trial ends).

If you need any assistance starting your trial or have additional questions, please feel free to reach out to us! You can chat with a support team member by clicking the purple intercom button in the bottom right of your screen or by emailing

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