Donut

Get all of the info you need to successfully set up Donut Watercooler in shared channels, plus read our FAQs about shared channels.

Using Donut Watercooler in Slack Shared Channels

Here are the steps to setting up a Custom Watercooler Pack with your own topics or topics from other packs.

When creating custom topics, you may opt to share them with us and other Donut teams. By default, this option is unchecked.

Learn how to set up a Donut Watercooler Channel

How does Watercooler work and what do the Watercooler Topics look like in Slack?

How to set up DEI mini actions with Watercooler and Intros

Want to allow teammates to request a random intro to another person based off of a particular Watercooler Topic? Here's how.

Increase opportunities for serendipitous social conversations and boost team engagement through virtual Watercooler prompts.

Find answers and get help from Intercom Support and Community Experts

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