If you'll be out of office or know you won't be able to participate in Donut Intros for a set period of time, we've made it easy to temporarily opt out without leaving the channel altogether or changing the Intro dates for your entire team.

Snoozing is helpful for many scenarios, including:

  • Going on vacation/holiday

  • Using PTO

  • Going on leave

  • Going through a busy season

  • Anytime you feel you just need a break

How to Use Snooze

Visit the "Apps" section of your Slack menu and open up the Donut App. Look for the "Home" tab.

Here, you'll be able to see every Intros channel that you're in, and selectively snooze Intros for each channel or all channels at once.

Click the drop-down menu and select the next available Intro date that works for your schedule. Every channel has its own cadence and frequency, so make sure you're snoozing far enough ahead to cover your entire absence.

That's it! Donut will automatically resume Intros on the date you've selected.


If I snooze, will that impact my teammates' Intros? 

Nope! Snooze is individually controlled, which means that you're only changing settings for yourself. You will not be changing the next Intros date for your team. If you'd like to do that, you can learn how to change your channel's settings here.

I want to resume Intros early. How do I do that?

Visit the Donut app within Slack and select the "stop snoozing" button for that Intros channel. This will set you up to be paired automatically on the next date Intros occur.

I belong to multiple Intro channels. Can I pause all at once? Or skip some but not others?

Snooze is configured so that you can snooze individual channels or snooze all channels at once. From the Donut App in Slack, you'll be able to browse and select which channels you wish to snooze.

You can also use the "snooze all Intros" button to snooze every channel you're in at once.

If you don't want to use the universal snooze option, you can choose to skip Intros for some channels and not others, which comes in handy if you have a particularly packed week.

Have other questions about snoozing Intros or need additional help? Just click the Intercom button in the bottom right corner of the screen and we'll get back to you soon.

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