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Can I Pause or Snooze? (Just For Me)

Our snooze feature allows you to selectively skip Intros so you never leave another teammate hanging.

Arielle Shipper (she/her) avatar
Written by Arielle Shipper (she/her)
Updated over a week ago

If you'll be out of office or know you won't be able to participate in Donut Intros for a set period of time, we've made it easy to temporarily opt out without leaving the channel altogether or changing the Intro dates for your entire team.

Here's what you'll learn about in this article:

Snoozing is helpful for many scenarios, including:

  • Going on vacation/holiday

  • Using PTO

  • Going on leave

  • Going through a busy season

  • Anytime you feel you just need a break

How to Snooze Donut

  1. Visit the Donut App home page within Slack. It should be listed on the lower left hand side under "Apps" and looks like this:

    If you don't see the Donut app listed, click "Add Apps" and search for Donut. It should open up automatically without any additional setup!

  2. Click the "My Donut Channels" button.

  3. Here, you'll be able to see every Intros channel that you're in, along with the option to snooze. You can choose to snooze all Intros at once, or decide to do so by individual channel. To snooze all Intros at once, click the "Snooze All Intros Until..." button.

  4. To snooze an individual channel, select the drop-down menu next to the channel and select the next available Intro date that works for your schedule.

  5. That's it! You've successfully snoozed all Intros. After snoozing, you won't receive any new matches until your Intros resume, but you might get a final check-in message from Donut asking if you've had time to meet just so we can complete reporting.

πŸ’‘ Pro-tip: When snoozing, It's important to keep in mind that every Donut channel has its own cadence or frequency of Intros. For example, you're going on a 2 week vacation, and you have a new Donut Intro every week, you may want to skip two cycles.

How to Resume Intros Early

Visit the Donut app within Slack and select the "My Donut Channels" button. Click the "Stop Snoozing" button to resume Intros. You will be paired automatically on the next date Intros occur.


If I snooze, will that impact my teammates' Intros?Β 

Nope! Snooze is individually controlled, which means that you're only changing settings for yourself. You will not be changing the next Intros date for your team. If you'd like to do that, you can learn how to change your channel's settings here.

I belong to multiple Intro channels. Can I pause all at once? Or skip some but not others?

Snooze is configured so that you can snooze individual channels or snooze all channels at once. From the Donut App in Slack, you'll be able to browse and select which channels you wish to snooze.
You can also use the "snooze all Intros" button to snooze every channel you're in at once.

If you don't want to use the universal snooze option, you can choose to skip Intros for some channels and not others, which comes in handy if you have a particularly packed week.

Have other questions about snoozing Intros or need additional help? Just click the purple Donut button on the bottom right corner of the screen and we'll get back to you soon.

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