Need to add someone as a billing admin? Or want to make sure your account is only being billed for the channels you approve? This article will go into detail on how to edit your billing admins, and how you can either cover all the channels that are made on your workspace, or only ones you approve.

How do I add a billing admin?

Please note : you must already been a billing admin to be able to do this

  1. Log into the dashboard
  2. Click 'Billing' in the left navigation menu
  3. Scroll down to the 'Account Admins' section of the Billing page. This is where you can add other account admins.

Please note: if you want to remove yourself (or someone who no longer works at the company) as the Account Owner completely, we will need to do that on our end, so please contact support@donut.ai.

How do I adjust who can add new channels to our account?

Please note: you must already be a billing admin in order to do this.

  1. Log into the dashboard
  2. Click "Billing" in the left navigation menu
  3. Scroll down to the bottom and you will see a check box that says "Automatically assign all new Donut channels created by anyone on my team to my account"
    - If the box is checked, it means other Slack users in your Workspace can create Donut channels on your service account
    - If the box is unchecked, it means other Slack users in your Workspace can not create Donut channels on your service account.

Have other questions about billing or just need more help? Just click the Intercom button in the bottom right corner of the screen and we'll get back to you soon. Or you can send us an email at support@donut.ai

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