Messages are the building blocks of all Donut Onboarding experiences. They determine how and when Donut will interact with your new hires and other stakeholders on Slack. You'll create Messages, and build them into Templates, to create your desired onboarding experience. All Messages consist of three main components that you get to set:

Content
— the message Donut will send on Slack
Recipient
— who Donut sends the Message to
Timing
— when Donut sends the Message

Read more about creating and editing messages in a template.

Post to Channel

When creating a new message, you'll now have the option to have Donut post in a channel (messages will be visible to all members of that channel) rather than only to individual recipients or in a DM. Posting to channels is a great option for general announcements that you wish to be seen by many team members at once. 

For example, announcing a new hire's first day:

To Add a Message to a Channel

Go to the Templates tab and select the Template you want to add a channel message to. Once you're in the template, hit "Add Message" on the date you'd like a message to send to get started.  

  1. Under "Who's it for?" select the option that says "Channel" and search available channels for the name of the channel which you'd like your message to post. 
  2. Under "When is it for?" select the time of day you'd like the message to send.
  3. Write the message you want to post in channel inside the purple text box. You can include information, tips, links, or anything else in the text box. 
  4. Hit "Create" to save your updates.

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