Message Type: Create a Cohort Channel

A Cohort channel in Slack allows participants with the same start date to collaborate, ask questions, and bond as a group. By automatically creating channels per cohort, you can enable:

Tailored channels encourage camaraderie and ensure everyone feels supported from day one.

With Donut, creating automated cohort channels is simple:
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1. Find Your Journey
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In your Donut dashboard, go to Donut Journeys in the left sidebar menu and select All Journeys. This is where you'll set the channel rules.
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2. Add a "Create Cohort Channel" Message
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Click Add Message, then select the "Create cohort channel" option.
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3. Define What, When, and Who

Name the channel, choose timing rules for channel creation, and specify which roles/individuals get added. Check out the GIF under step 4 for a quick demo of managing these settings.

4. Customize Welcome Messages

Set an initial post to welcome the cohort and share guidelines.
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Still curious about cohort channels? Here are some handy answers to common questions:

💡 When do new hires join the channel? New hires are automatically added as soon as they first log into Slack. Easy peasy!

💡 What if I see an error when creating the channel? No worries! This usually means the new hire hasn't logged in yet. They'll join automatically once they do.

💡 Should I manually add new hires? Nope! Donut Journeys will add them automatically when they first log in. You can sit back and relax!

💡 Why does it say "Nobody is assigned" for an enrolled new hire? This just means they haven't logged into Slack yet. Don't worry – they're still enrolled and will be added on their first login.

Remember, we're here to help! Click the Donut icon in the corner for more support. 🍩