Core Components of Donut Journeys
By Essence and 1 other2 authors21 articles
- What's a Message?Messages are how Donut interacts with new hires, participants, and others on Slack. These also include action based messages for automation.
- Missed MessagesIn some cases, a Message can’t be sent, but sometimes Donut will be able to send it later.
- Message Type: PollAsk a multiple-choice question
- Naming Premium Onboarding TemplatesCreate a naming convention for Templates to keep things organized
- What is a Building Block?Building Blocks are sets of ready-made messages that you can quickly add to your onboarding templates.
- Company vs. Team OnboardingThink of onboarding as a layer cake. Or an onion.
- Donut Journeys Admin Permissions and NotificationsLearn about what permissions and settings admins can access within Donut Journeys.
- Message Type: IntroIntroduce your new hires to someone specific or someone random
- Assigning a Buddy or Another Role in SlackYour team can assign new hires a buddy (or any other role, like mentor) right from a Slack message.
- What's a Cohort?A set of new hires who start on the same date or participants who are entering a mentorship or training program.
- Message Type: Create a Cohort ChannelStreamline communication and connections for each cohort by setting up customized Slack channels that generate automatically.
- Message Type: TaskSend a Message that includes a task to complete, and remind them about it until they complete it
- Message Type: Intros selected by managerSet up Onboarding messages to take a consultative approach connecting new hires with key teammates.
- Message Type: Group MessageA Slack DM to two or more roles or people
- Message Type: Add to Channel (preselected)Learn how to add one or more roles to multiple channels within your Slack workspace.
- Message Type: Add to channels (selected by manager)How to set up a streamlined method for managers or designated roles to select and add team members to specific Slack channels.
- Message Type: Schedule a Message to a ChannelWant to send messages to a channel of people rather than an individual? Here's how to do it.
- How To: Schedule Email Messages in DonutSteps for setting up messages to be delivered as emails (rather than a Slack message) in Donut.
- Message Type: Schedule a Message to a Cohort ChannelLearn how to automate and schedule a message to reach members in a Cohort Channel.
- What's a Role?A New Hire, Participant, Manager, Buddy, or anyone else that is involved in Donut Journeys and should receive Messages from Donut
- How to Edit Journey MessagesLearn how to quickly update your message content in Donut Journeys to keep communications clear and on track for participants.