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Donut Journeys Admin Permissions and Notifications

Learn about what permissions and settings admins can access within Donut Journeys.

Carrie Biggar avatar
Written by Carrie Biggar
Updated over a week ago

Adding an Journeys Admin

Only Donut Admins within your organization are able to log into your Donut Dashboard to access and manage Journeys, Participants and New Hires. Any Admin can add or remove another Admin by going to the Dashboard's Settings tab and clicking "Add Admin." Your added admin must have an active Slack account within your workspace.

Transferring Donut Journeys to Someone Else

If you need to temporarily or permanently transfer Donut Journeys ownership to someone else, we have a series of best practices for doing so.

Missed or Failed Messages

Sometimes there's an issue that prevents Donut from sending a Message. If you'd like to be notified of these issues, click into the "Notifications" tab at the top of the Settings page to edit your notification settings.ย 

For more info, read our article on setting up your notifications.

๐Ÿฉ Questions, comments, concerns? Feel free to click the purple Donut button on the bottom right to chat with us and we'll get back to you within 24 hours.


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