Adding an Onboarding Admin
Only Donut Admins within your organization are able to log into your Donut Dashboard to access and manage Templates and New Hires. Any Admin can add or remove another Admin by going to the Dashboard's Settings tab and clicking "Add Admin." Your added admin must have an active Slack account within your workspace.
Transitioning Donut Onboarding to Someone Else
If you need to temporarily or permanently transfer Onboarding ownership to someone else, we have a series of best practices for doing so.
Missed or Failed Messaged
Sometimes there's an issue that prevents Donut from sending a Message. If you'd like to be notified of these issues, click into the "Notifications" tab at the top of the Settings page to edit your error notification settings.
For more info, read our article on setting up your error notifications.