Donut FAQs

Find answers to frequently asked questions about Donut Pairings + Onboarding.

Jeff Manian avatar Arielle Shipper avatar Dan Manian avatar +2
16 articles in this collection
Written by Jeff Manian, Arielle Shipper, Dan Manian and 2 others
Donut Pairings

Do You Have Any Stats or Reports on Our Donut Pairings?

Here are the insights and metrics that are available to your team.
Arielle Shipper avatar
Written by Arielle Shipper
Updated over a week ago

What does “pairing” mean? How does Donut pair people?

Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!
Sarah Arnold avatar
Written by Sarah Arnold
Updated over a week ago

What channel(s) can Donut be used in?

Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for pairings!
Sarah Arnold avatar
Written by Sarah Arnold
Updated over a week ago

How do I change the pairing frequency and other Donut settings?

Log into donut.ai to view or change the pairing frequency, channel, time zone, and team settings!
Jeff Manian avatar
Written by Jeff Manian
Updated over a week ago

Can I Pause or Skip Pairings? (Just For Me)

Snooze enables you to skip pairings for a week or more, without leaving the channel or changing the pairing date for your team.
Arielle Shipper avatar
Written by Arielle Shipper
Updated over a week ago

Can I Pause or Skip Pairings? (For My Team)

Adjust settings at donut.ai to pause pairings for your team.
Jeff Manian avatar
Written by Jeff Manian
Updated over a week ago

Can I Opt Out of Pairings, But Stay in the Pairings Channel?

Sometimes you may want to be present, but not be paired. Here's how to remain in the channel but opt out of pairings.
Arielle Shipper avatar
Written by Arielle Shipper
Updated over a week ago

Why did Donut make a “pair” with 3 people in it?

When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.
Jeff Manian avatar
Written by Jeff Manian
Updated over a week ago

Does Donut include Guest accounts when it makes pairings?

Not by default, but if you'd like to include guests there's an option for that.
Jeff Manian avatar
Written by Jeff Manian
Updated over a week ago