You can visit donut.ai at any time to view or change the pairing settings for your team. Just sign into Donut at donut.ai. From there you’ll be able to edit a handful of settings by clicking on the gear icon on the pairing channel you wish to edit. 

There are both basic and advanced settings that you can adjust.

Basic Settings:

  1. The channel that Donut uses to make pairs
  2. The date of the next pairing
  3. The frequency of pairing
  4. The time zone.

Advanced Settings:

  1. Including guest users in channel pairings
  2. Custom intro messages
  3. Group size

Keep in mind, these settings are for your entire team, so any changes will affect everyone participating in the channel.

You can also adjust two settings just for you:

  1. Receiving an email report of basic stats after each pairing round
  2. Excluding yourself from pairings *Note: Even if you exclude yourself, from pairings. you'll remain in the Donut channel. 

If you have Donut set up to pair from more than one channel, you’ll be able to view the settings for all of your channels on donut.ai. Just click into the configuration from there that you want to edit.

Check out our best practices page to see what has worked well for other teams! 

What if I don’t see settings when I log into donut.ai?

If you’re a member of multiple Slack teams it’s possible that you signed into Donut with the wrong Slack account. See this article to help you get signed in with the right team.

If you see a message that says “Start chatting with Donut!” that means Donut is installed on your team but you still need to finish the initial setup. To do this, simply go to the Slack channel that you want to use for Donut pairings and type “/invite @donut”. Donut will then DM you to finish the setup process: you'll set the frequency, start date, and time zone for your team. Once you finish the initial setup, you’ll be able to view or change any of the settings on donut.ai

Check out our guide on Setting up Donut for more information. If you have further questions, reach out to us using the chat bubble in the lower right corner or email us at support@donut.ai and we’ll be happy to help!

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