Donut

Messages are how Donut interacts with your new hires and everybody else on Slack. Each Message has content, a recipient, and scheduling.

What's a Message?

In some cases, a Message can’t be sent, but sometimes Donut will be able to send it later.

A set of timed Messages anchored to a new hire's start date

Create a naming convention for Templates to keep things organized

Building Blocks are sets of ready-made messages that you can quickly add to your onboarding templates.

Think of onboarding as a layer cake. Or an onion.

Admins can create, edit, and view Templates and New Hires

Introduce your new hires to someone specific or someone random

Your team can assign new hires a buddy (or any other role, like mentor) right from a Slack message.

A set of new hires who start on the same date.

Send a Message that includes a task to complete, and remind them about it until they complete it

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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