Donut Connections Programs: Getting Started

Everything you need to know about making intros for your team, from how to get set up to best practices.

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44 articles in this collection
Written by Jeff Manian, Arielle Shipper, and Courtney Stratton
Donut Pairing Basics

Setting up Donut

How to install and set up the Donut intro bot for your Slack team
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Written by Courtney Stratton
Updated over a week ago

What is the implementation process for Donut?

You'll be up and running with Donut in about 10 minutes.
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Written by Arielle Shipper
Updated over a week ago

Intro Types

Learn about the different ways you can intro people up with Donut
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Written by Courtney Stratton
Updated over a week ago

Adding Donut to private channels

How to set up and edit Donut intros in a private Slack channel
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Written by Courtney Stratton
Updated over a week ago

How To: Use Shortcuts with Donut

Browse Donut channels, view your intros, and more right in Slack.
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Written by Arielle Shipper
Updated over a week ago

Automatically invite new teammates to join your Donut channel

Use Donut's welcome feature to welcome all new users of your Slack workspace and invite them to your Donut channel(s).
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Written by Courtney Stratton
Updated over a week ago

How To: Run a Lottery with Donut Intros

Learn how Donut's "Lottery" feature allows you to introduce one lucky group or pair each round.
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Written by Courtney Stratton
Updated over a week ago

How To: Introduce People Across Different Groups with Donut

Learn how to use Donut's "Cross-group" feature to introduce people from different groups
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Written by Courtney Stratton
Updated over a week ago

How to: Send a Compliment Through Donut

Learn more about how Donut Compliments work and when your teammate will receive the compliments you send them.
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Written by Courtney Stratton
Updated over a week ago

Donut Conversation Starters

Learn more about Donut's Conversation Starters for your intros.
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Written by Courtney Stratton
Updated over a week ago

Icebreaker Questions for Donut Intros

Check out our list of ready-made icebreaker questions that will help your team members get-to-know their teammates better than ever.
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Written by Courtney Stratton
Updated over a week ago

How to Use Donut's Google Calendar Integration for your Channel

Donut's Google Calendar integration makes it easy for your team to schedule Donut meetings with one another.
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Written by Courtney Stratton
Updated this week

Use Donut to run a selfie contest for your pairing channel

Like seeing pictures of your team having Donuts? Try Donut's selfie contest to get others in on the fun and vote for your favorites!
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Written by Courtney Stratton
Updated over a week ago
FAQs for Admins

What are suggested Donut channel names?

Here are some tips and inspiration for naming your Donut channel(s).
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Written by Arielle Shipper
Updated over a week ago

Do You Have Any Stats or Reports on Our Donut Intros?

Here are the insights and metrics that are available to your team.
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Written by Arielle Shipper
Updated over a week ago

How does scheduling work with Donut?

Your team members have control over how and when they'd like to meet, plus our Google Calendar integration makes scheduling simple.
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Written by Courtney Stratton
Updated over a week ago

Do you have any reporting benchmarks for intros?

Here's some context on how to assess engagement for Donut intros.
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Written by Arielle Shipper
Updated over a week ago

What channel(s) can Donut be used in?

Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for intros!
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Written by Courtney Stratton
Updated over a week ago

Why did Donut make an intro with 3 people in it?

When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.
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Written by Jeff Manian
Updated over a week ago

How do I change the frequency of Donut intros and other settings?

Log into donut.ai to view or change the introduction frequency, channel, time zone, and team settings!
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Written by Jeff Manian
Updated over a week ago

Can I Pause or Skip Intros? (For My Team)

Adjust settings at donut.ai to pause intros for your team.
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Written by Jeff Manian
Updated over a week ago

What does “intros” mean? How does Donut introduce people?

Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!
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Written by Courtney Stratton
Updated over a week ago

What happens if someone is repeatedly unresponsive to intros?

Learn how Donut excludes “ghost" users from future intros and how your teammates can resume intros if they've been excluded
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Written by Courtney Stratton
Updated over a week ago

Does Donut include Guest accounts when it makes intros?

Not by default, but if you'd like to include guests there's an option for that.
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Written by Jeff Manian
Updated over a week ago

How can I keep or increase engagement with Donut intros?

Here are tried-and-true tactics other teams use for robust engagement.
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Written by Arielle Shipper
Updated over a week ago
FAQs for Participants

Can I adjust my working hours for the calendar integration?

Learn how to change what hours Donut scans on your calendar to find available times between you and your teammates
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Written by Courtney Stratton
Updated over a week ago

How do I start my meeting with Donut's Zoom integration?

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Written by Courtney Stratton
Updated over a week ago

What are Donut intros? How does Donut work?

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Written by Courtney Stratton
Updated over a week ago

How do I tell Donut that we met?

Donut keeps a history of past Donut intros and marks whether or not you were able to meet.
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Written by Courtney Stratton
Updated over a week ago

How can I opt out of Donut intros?

If you'd like to stop receiving intros from Donut, here are your options.
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Written by Arielle Shipper
Updated over a week ago

Can I prevent intros to specific people?

Here's how to stop receiving intros to a manager or a direct report you work closely with (and know well).
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Written by Arielle Shipper
Updated over a week ago

Can I choose my own intro frequency?

If you're looking to receive intros more or less frequently, here are your options.
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Written by Arielle Shipper
Updated over a week ago

How do I use Google Calendar to schedule my Donut meeting?

Learn how to sync your Google Calendar and start using our integration to instant-book your Donut meetings with teammates.
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Written by Courtney Stratton
Updated this week

What happens when one person isn't available to meet?

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Written by Courtney Stratton
Updated over a week ago