Donut Intros: Getting Started

Everything you need to know about making intros for your team, from how to get set up to best practices.

45 articles in this collection
Written by Jeff Manian (he/him), Arielle Shipper (she/her), Courtney Stratton (she/her) and 1 other

Launching Donut Intros

What Can You Do with Donut?

From casual coffees to manager meetups, here's how to set up your Donut channels for a variety of purposes.

Written by Arielle Shipper (she/her)
Updated over a week ago

Ready-made Templates

Want to start a new Donut channel or update an existing channel, but need a little help? We'll show you how to quickly utilize Templates!

Written by Courtney Stratton (she/her)
Updated over a week ago

How to Launch Donut Intros Successfully

Here are best practices for making your Donut Intros a success

Written by Arielle Shipper (she/her)
Updated over a week ago

How Should I Announce Donut Intros?

Now that you've configured your coffee intros, the next step is getting your team psyched to participate. We'll show you how.

Written by Arielle Shipper (she/her)
Updated over a week ago

Donut Features for Remote or Distributed Teams

Help teammates get to know each other with Donut's "Favorite Things" feature

Learn how to utilize Favorite Things for a more personalized get-to-know-your-teammates experience.

Written by Carrie Biggar
Updated over a week ago

Keep Remote Employees Connected with Virtual Coffee Chats

How to transition from in-person to remote work with Donut

Written by Courtney Stratton (she/her)
Updated over a week ago

Setting up Google Meet and Microsoft Teams video for your Donut channels

Learn how to turn on Google Meet or Microsoft Teams video as the default option for your team's Donut meetings.

Written by Courtney Stratton (she/her)
Updated over a week ago

Using Zoom for remote Donut meetings

Learn how to use Donut's Zoom integration to easily host and join remote Donut meetings with your teammates.

Written by Courtney Stratton (she/her)
Updated over a week ago

Donut Watercooler

Increase opportunities for serendipitous social conversations and boost team engagement through virtual watercooler prompts.

Written by Courtney Stratton (she/her)
Updated over a week ago

Remote-friendly and custom intro messages

Learn how to turn on our pre-built intro message for remote teams to set expectations on how to have successful virtual Donut meetings.

Written by Courtney Stratton (she/her)
Updated over a week ago

Daily Donuts

Learn how to introduce people on your team multiple times per week.

Written by Courtney Stratton (she/her)
Updated over a week ago

Using Donut to Connect Interns

Add value to your intern program by having Donut connect them with others at your company

Written by Courtney Stratton (she/her)
Updated over a week ago

Donut Intro Basics

How To: Introduce People Within the Same Group or Category

Learn how to use Donut's "Within-group" feature to introduce people from the same region, department, or interests.

Written by Courtney Stratton (she/her)
Updated over a week ago

Setting up Donut

How to install and set up the Donut bot for your Slack team

Written by Courtney Stratton (she/her)
Updated over a week ago

How to Find and Use Donut's Home Tab

Manage your Donut experience right from Slack using Donut's Home Tab.

Written by Courtney Stratton (she/her)
Updated over a week ago

Intro Types

Learn about the different ways you can intro people up with Donut

Written by Courtney Stratton (she/her)
Updated over a week ago

Adding Donut to private channels

How to set up and edit Donut intros in a private Slack channel

Written by Courtney Stratton (she/her)
Updated over a week ago

How to Use Donut's Outlook Calendar Integration for Your Channel

Donut's Outlook Calendar integration makes it easy for your team to schedule Donut meetings with one another.

Written by Courtney Stratton (she/her)
Updated over a week ago

How To Use Shortcuts with Donut

Browse Donut channels, view your intros, and more right in Slack.

Written by Arielle Shipper (she/her)
Updated over a week ago

Automatically invite new teammates to join your Donut channel

Use Donut's welcome feature to welcome all new users of your Slack workspace and invite them to your Donut channel(s).

Written by Courtney Stratton (she/her)
Updated over a week ago

How To: Run a Lottery with Donut Intros

Learn how Donut's "Lottery" feature allows you to introduce one lucky group or pair each round.

Written by Courtney Stratton (she/her)
Updated over a week ago

How To: Introduce People Across Different Groups with Donut

Learn how to use Donut's "Cross-group" feature to introduce people from different groups, departments, or office locations

Written by Courtney Stratton (she/her)
Updated over a week ago

How to: Send a Compliment Through Donut

Learn more about how Donut Compliments work and when your teammate will receive the compliments you send them.

Written by Courtney Stratton (she/her)
Updated over a week ago

Donut Conversation Starters

Learn more about Donut's Conversation Starters for your Intros.

Written by Courtney Stratton (she/her)
Updated over a week ago

Icebreaker Questions for Donut Intros

Check out our list of ready-made icebreaker questions that will help your team members get-to-know their teammates better than ever.

Written by Courtney Stratton (she/her)
Updated over a week ago

How to Use Donut's Google Calendar Integration for your Channel

Donut's Google Calendar integration makes it easy for your team to schedule Donut meetings with one another.

Written by Courtney Stratton (she/her)
Updated over a week ago

Use Donut to run a selfie contest for your Intro channel

Like seeing pictures of your team having Donuts? Try Donut's selfie contest to get others in on the fun and vote for your favorites!

Written by Courtney Stratton (she/her)
Updated over a week ago

FAQs for Admins

How to use Donut's Program Hub to view & edit the status of Donut channel members

Learn more on how to use our Program Hub to see who was matched, who met, who didn't, and why certain people were excluded.

Written by Courtney Stratton (she/her)
Updated over a week ago

How to view and edit Donut channel ownership and access

Learn more about Donut channel ownership permissions, and how to transfer ownership to another teammate

Written by Courtney Stratton (she/her)
Updated over a week ago

What Calendar Integrations or Video Conferencing Options does Donut support?

From GCal to Outlook, Zoom to MS Teams, Donut can seamlessly integrate with a variety of meeting and conferencing tools.

Written by Courtney Stratton (she/her)
Updated over a week ago

Why weren't some people included in our Donut intros this week?

Learn more about the different reasons teammates may not be included in your Donut intros on occasion.

Written by Courtney Stratton (she/her)
Updated over a week ago

What are suggested Donut channel names?

Here are some tips and inspiration for naming your Donut channel(s).

Written by Arielle Shipper (she/her)
Updated over a week ago

How Do I Reschedule Donut Intros + Watercooler Topics for My Team?

A quick walkthrough of how to move dates for your next round of Intros or Watercooler prompts.

Written by Courtney Stratton (she/her)
Updated over a week ago

Do You Have Any Stats or Reports on Our Donut Intros?

Here are the insights and metrics that are available to your team.

Written by Arielle Shipper (she/her)
Updated over a week ago

How does scheduling work with Donut?

Your team members have control over how and when they'd like to meet, plus our Google Calendar integration makes scheduling simple.

Written by Courtney Stratton (she/her)
Updated over a week ago

Set a fixed time for your team's Donut meetings

Donut's Pre-set Meeting Time feature allows you to schedule a certain time on a given day for participants to meet.

Written by Arielle Shipper (she/her)
Updated over a week ago

How do I assess my team's engagement with Donut?

Here's some context on how to assess engagement for Donut intros.

Written by Arielle Shipper (she/her)
Updated over a week ago

What channel(s) can Donut be used in?

Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for intros!

Written by Courtney Stratton (she/her)
Updated over a week ago

Why did Donut make an intro with 3 people in it?

When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.

Written by Jeff Manian (he/him)
Updated over a week ago

How do I change the frequency, next intro date, and other settings in my Donut Intros Channel?

Log into your Donut dashboard to change the introduction frequency, date of intros, channel, time zone, and team settings!

Written by Carrie Biggar
Updated over a week ago

How do I pause or skip Intros for the whole channel?

If you’re a channel admin, you can adjust settings at donut.ai to pause intros for your Donut channel.

Written by Carrie Biggar
Updated over a week ago

What does “intros” mean? How does Donut introduce people?

Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!

Written by Courtney Stratton (she/her)
Updated over a week ago

What happens if someone is repeatedly unresponsive to intros?

Learn how Donut excludes “ghosts" from future intros and how your teammates can resume intros if they've been excluded

Written by Courtney Stratton (she/her)
Updated over a week ago

Does Donut include Guest accounts when it makes intros?

Not by default, but if you'd like to include guests there's an option for that.

Written by Jeff Manian (he/him)
Updated over a week ago

How can I keep or increase engagement with Donut intros?

Here are tried-and-true tactics other teams use for robust engagement.

Written by Arielle Shipper (she/her)
Updated over a week ago