Donut Connections Programs: Getting Started

Everything you need to know about making intros for your team, from how to get set up to best practices.

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42 articles in this collection
Written by Jeff Manian, Arielle Shipper, and Courtney Stratton
Donut Pairing Basics

Setting up Donut

How to install and set up the Donut pairing bot for your Slack team
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Written by Courtney Stratton
Updated over a week ago

What is the implementation process for Donut?

You'll be up and running with Donut in about 10 minutes.
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Written by Arielle Shipper
Updated over a week ago

Pairing Types

Learn about the different ways you can pair people up with Donut
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Written by Courtney Stratton
Updated over a week ago

Adding Donut to private channels

How to set up and edit Donut pairings in a private Slack channel
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Written by Courtney Stratton
Updated over a week ago

How To: Use Shortcuts with Donut

Browse Donut channels, view your intros, and more right in Slack.
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Written by Arielle Shipper
Updated over a week ago

Automatically invite new teammates to join your Donut channel

Use Donut's welcome feature to welcome all new users of your Slack workspace and invite them to your Donut channel(s).
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Written by Courtney Stratton
Updated over a week ago

How To: Run a Lottery with Donut Pairing

Learn how Donut's "Lottery" feature allows you to introduce one lucky group or pair each round.
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Written by Courtney Stratton
Updated over a week ago

How To: Introduce People Across Different Groups with Donut

Learn how to use Donut's "Pair Across Groups" feature to introduce people from different groups
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Written by Courtney Stratton
Updated over a week ago

How to: Send a Compliment Through Donut

Learn more about how Donut Compliments work and when your teammate will receive the compliments you send them.
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Written by Courtney Stratton
Updated over a week ago

Donut Conversation Starters

Learn more about Donut's Conversation Starters for your pairing intros.
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Written by Courtney Stratton
Updated over a week ago

Icebreaker Questions for Pairings

Check out our list of ready-made icebreaker questions that will help Donut pairs get-to-know their teammates better than ever.
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Written by Courtney Stratton
Updated over a week ago

Turning on Donut's Google Calendar Integration

Learn how to use Donut's Google Calendar integration so your team can easily schedule Donut meetings with one another.
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Written by Courtney Stratton
Updated over a week ago
FAQs for Admins

What are suggested Donut channel names?

Here are some tips and inspiration for naming your Donut channel(s).
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Written by Arielle Shipper
Updated over a week ago

Do You Have Any Stats or Reports on Our Donut Pairings?

Here are the insights and metrics that are available to your team.
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Written by Arielle Shipper
Updated over a week ago

How does scheduling work with Donut?

Your team members have control over how and when they'd like to meet, plus our Google Calendar integration makes scheduling simple.
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Written by Courtney Stratton
Updated over a week ago

Do you have any reporting benchmarks for intros?

Here's some context on how to assess engagement for Donut intros.
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Written by Arielle Shipper
Updated over a week ago

What channel(s) can Donut be used in?

Donut can be used in both public and private Slack channels – we recommend a new, dedicated channel for pairings!
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Written by Courtney Stratton
Updated over a week ago

Why did Donut make a “pair” with 3 people in it?

When there’s an odd number of people in the channel, Donut will make one group of three so as to not leave anyone out.
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Written by Jeff Manian
Updated over a week ago

How do I change the pairing frequency and other Donut settings?

Log into donut.ai to view or change the pairing frequency, channel, time zone, and team settings!
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Written by Jeff Manian
Updated over a week ago

Can I Pause or Skip Pairings? (For My Team)

Adjust settings at donut.ai to pause pairings for your team.
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Written by Jeff Manian
Updated over a week ago

What does “pairing” mean? How does Donut pair people?

Donut selects two people, introduces them via a group DM in Slack, and encourages them to meet for coffee, lunch, or donuts!
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Written by Courtney Stratton
Updated over a week ago

What happens if someone is repeatedly unresponsive to pairings?

Learn how Donut excludes “ghost" users from future pairing intros and how your teammates can resume intros if they've been excluded
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Written by Courtney Stratton
Updated over a week ago

How to View Pairing Stats from the Updated Reporting Page

Learn how to access Pairing Channel reports from the dashboard to view real-time stats and compare your progress over time.
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Written by Courtney Stratton
Updated over a week ago

Does Donut include Guest accounts when it makes pairings?

Not by default, but if you'd like to include guests there's an option for that.
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Written by Jeff Manian
Updated over a week ago

How can I keep or increase engagement with Donut intros?

Here are tried-and-true tactics other teams use for robust engagement.
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Written by Arielle Shipper
Updated over a week ago